Strategic Enterprise Content Program Manager

Jobtailor; Illinois; On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a senior program management professional to lead digital content strategy initiatives across multiple business units in the United States. The role focuses on defining metrics, governance, and performance reporting while driving cross-functional collaboration to execute strategic roadmaps.

The ideal candidate has proven experience managing large-scale programs, strong communication skills, and a deep understanding of CMS platforms, content operations, and content performance

Qualifications

• Proven experience in program management, account management, agency operations, digital content strategy, or enterprise content operations preferred.
• Experience managing large-scale, cross-functional digital programs across multiple teams or business units.
• Understanding of content strategy, content operations, digital product development, governance, structured content, and digital content ecosystems.
• Experience with roadmaps, operating models, intake processes, and program governance frameworks.
• Demonstrated ability to drive stakeholder alignment and influence.
• Experience with enterprise CMS platforms (e.g., AEM), content systems, or digital marketing technologies.
• Familiarity with SEO, GEO, AI content strategy, and content performance measurement.
• Strong communication and executive presentation skills.
• Working knowledge of customer journeys, digital channels, content performance metrics, and personalized content experiences.
• Proven track record of building cross-functional relationships and partnerships.
• Experience with content ops, design system documentation, metadata and taxonomy, and content modeling, and modular content strategy is a plus.

Responsibilities

• Define and refine program metrics, track performance against KPIs, and deliver executive-level reporting
• Monitor and report on adoption of content standards, processes, and frameworks across business units
• Manage cross-team dependencies to drive execution and ensure delivery of strategic initiatives
• Establish and maintain a consistent reporting and governance cadence
• Coordinate enterprise content initiatives across business units and cross-functional teams
• Manage intake, prioritization, and coordination of content requests across stakeholders
• Define and operationalize ways of working, including governance, processes, and cross-team collaboration to help program scale
• Lead business unit, stakeholder, and dealer communications to drive alignment and transparency
• Facilitate cross-functional collaboration and maintain clear, consistent communication channels
• Support enablement efforts to reinforce adoption of content standards and processes
• Partner with the Senior Manager, Digital Content Strategy to define and evolve program roadmaps
• Align content roadmaps with broader product and enterprise priorities
• Drive execution of roadmap initiatives across teams and business units
• Monitor progress, identify risks, and escape issues based on defined KPIs

Skills

Program management

Cross-functional collaboration

Executive presentation skills

Stakeholder alignment

Relationship building

Content strategy

Tools

AEM

Content Management Systems

SEO Tools

GEO Tools

AI content strategy tools

Job description

Jobtailor is seeking a senior program management professional to lead digital content strategy initiatives across multiple business units in the United States. The role focuses on defining metrics, governance, and performance reporting while driving cross-functional collaboration to execute strategic roadmaps.

The ideal candidate has proven experience managing large-scale programs, strong communication skills, and a deep understanding of CMS platforms, content operations, and content performance