Strategic Enterprise Account Manager (Central)

Sitecore; Washington (District of Columbia); On-site; USD 90,000 - 140,000; Full time

Job summary

Sitecore in Washington, DC is seeking an Account Manager to manage and grow relationships with existing customers within your territory, taking ownership of accounts, identifying growth opportunities, and driving strategic expansion for long-term success.

The role emphasizes winning new business, understanding complex client challenges, and clearly communicating the value of Sitecore solutions to diverse audiences. Join a dynamic team that rewards initiative and collaboration.

Qualifications

• Experience in full-cycle software sales or SaaS environments.
• Enterprise account management experience.
• Strong communication and relationship-building skills at all organizational levels.
• Results-driven with a focus on retention and revenue growth.
• Ability to thrive in a fast-paced, dynamic environment with multiple priorities.

Responsibilities

• Act as primary contact for designated accounts and build relationships across all levels.
• Understand each customer's objectives and requirements, aligning Sitecore solutions accordingly.
• Proactively identify upsell, cross-sell, and renewal opportunities to drive revenue growth.
• Collaborate cross-functionally with internal teams and leverage Sitecore’s partner network for client support.
• Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value.
• Stay updated on industry trends and customer feedback to inform product enhancements.

Skills

Software sales

SaaS sales

Enterprise account management

Client relationship building

Communication skills

Revenue growth

Multitasking

Job description

Sitecore in Washington, DC is seeking an Account Manager to manage and grow relationships with existing customers within your territory, taking ownership of accounts, identifying growth opportunities, and driving strategic expansion for long-term success.

The role emphasizes winning new business, understanding complex client challenges, and clearly communicating the value of Sitecore solutions to diverse audiences. Join a dynamic team that rewards initiative and collaboration.