Strategic Enterprise Account Manager

Sitecore; Washington (District of Columbia); On-site; USD 90,000 - 140,000; Full time

Job summary

Sitecore in Washington, DC is seeking an Account Manager to grow relationships with existing customers, identify growth opportunities, and drive expansion to maximize retention and long-term success.

You will act as the primary contact for accounts, align Sitecore solutions with client objectives, and collaborate across teams to deliver exceptional client support while staying ahead of market trends.

Qualifications

• 5+ years in software sales (full-cycle) or SaaS enterprise sales.
• Experience managing enterprise accounts and driving revenue growth.
• Strong communication and relationship-building skills at all levels.
• Results-oriented with the ability to manage multiple priorities.

Responsibilities

• Act as primary contact for designated accounts, fostering strong relationships across all levels.
• Understand each customer's objectives, challenges, and requirements, aligning Sitecore solutions accordingly.
• Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth.
• Collaborate cross-functionally with internal teams and leverage Sitecore’s partner network for exceptional client support.
• Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value.
• Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements.

Skills

Software sales

SaaS

Account management

Relationship building

Strategic selling

Job description

Sitecore in Washington, DC is seeking an Account Manager to grow relationships with existing customers, identify growth opportunities, and drive expansion to maximize retention and long-term success.

You will act as the primary contact for accounts, align Sitecore solutions with client objectives, and collaborate across teams to deliver exceptional client support while staying ahead of market trends.