Strategic Engagement Manager

Elsevier; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health Insurance

Group Life Insurance

Flexible Working Arrangement

Employee Assistance Program

Medical Screening

Paid Time Off

Travel Opportunities

Job summary

Elsevier is seeking a Strategic Engagement Manager to drive growth across data, analytics and SAAS offerings, engaging senior stakeholders and shaping strategic discussions.

In a highly matrixed environment, you will lead multi‑stakeholder opportunities from start to finish, support renewals, and extend value through analytics and AI expertise across global accounts.

Qualifications

• 5+ years of analytics, SAAS or AI in enterprise or institutional settings.
• Translate technical capabilities into institutional/business value.
• End-to-end multi-stakeholder deal experience in large environments.
• Collaborate effectively in a matrixed environment.
• Deliver compelling narratives to senior audiences.
• Experience with academia/government or large enterprises valued.
• Willingness to travel regionally; AI expertise considered.
• Fluency in English; Mandarin or Japanese valued.

Responsibilities

• Originates, develops, advances and closes strategic, high‑value opportunities within priority accounts; partners with Account Managers as needed.
• Expand stakeholder networks with multi‑level engagement and broad support.
• Lead engagements where analytics, AI, and data‑driven insights drive decisions.
• Support high‑value renewals by engaging senior stakeholders and reinforcing value.
• Articulate measurable impact through tailored value expansion and workshops.
• Demonstrate expertise across research analytics, AI, and SaaS platforms.
• Strengthen Elsevier’s metrics authority through strategic engagement and thought leadership.

Skills

Analytics experience

SAAS experience

Executive engagement

Cross-functional collaboration

English fluency

Education

PhD preferred

Job description

Strategic Engagement Manager

Are you a talented sales professional?

Would you like to join a company that helps advance science, technology and health?

About our Team

Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world’s richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.

About the Role

This is a sales role to drive growth and strengthen customer value across our portfolio of data, analytics and SAAS solutions.

This role brings together deep data and domain expertise with strong commercial acumen to engage senior stakeholders, shape strategic discussions, and lead complex, high-value opportunities. The SEM will play a key role in driving new business growth, supporting renewal success, and enabling long-term business growth across large, strategically important accounts.

Responsibilities

• Independently originate, develop, advance and close strategic, large-value, complex opportunities within priority accounts, taking ownership of the full sales cycle. Partner and align with Account Managers as appropriate to maximize account success, while remaining accountable for driving opportunity creation and deal closure.
• Expand stakeholder networks by building multi-level engagement and securing broad organizational support.
• Lead engagements where analytics, AI, and data-driven insights are central to customer decision-making.
• Support high-value and complex renewals by engaging senior stakeholders and reinforcing solution value.
• Articulate measurable impact through tailored value expansion and deliver high-impact workshops to generate demand and strengthen customer engagement.
• Demonstrate deep expertise across research analytics, AI applications, and SaaS platforms, positioning solutions based on customer needs.
• Strengthen Elsevier’s metrics authority and commercial preference through strategic engagement, alignment with priorities, conference participation, thought leadership, workshops, and executive sessions.

Requirements

• Commercially driven with 5+ years of expertise in analytics, SAAS or AI with the ability to translate technical capabilities into institutional and business value.
• Demonstrated ability to apply data-driven insights in customer-facing engagements and strategic discussions.
• Proven experience developing, driving complex, high value, multi-stakeholder opportunities in enterprise or institutional environments, from start to end.
• Strong collaboration skills with a proven ability to operate effectively in a highly matrixed, cross‑functional environment.
• Excellent communication and presentation skills, with the ability to deliver compelling, insight-led narratives to senior audiences.
• Experience engaging with stakeholders in academia, government, or large enterprises is highly valued.
• Comfortable working in a fast‑paced, results‑driven environment, across global teams and time zones, with flexibility to support engagements beyond standard working hours when required.
• Willingness to travel extensively across the region to support strategic initiatives and engagements, with AI expertise
• Background in government IT sales and / or data science is highly valuable. PHD preferred but not mandatory.
• Fluency in English. Additional second Asian language fluency in Mandarin or Japanese is highly valued.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for You

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive Health Insurance: Covers you, your immediate family, and parents.
• Enhanced Health Insurance Options: Competitive rates negotiated by the company.
• Group Life Insurance: Ensuring financial security for your loved ones.
• Group Accident Insurance: Extra protection for accidental death and permanent disablement.
• Flexible Working Arrangement: Achieve a harmonious work-life balance.
• Employee Assistance Program: Access support for personal and work-related challenges.
• Medical Screening: Your well-being is a top priority.
• Modern Family Benefits: Maternity, paternity, and adoption support.
• Long-Service Awards: Recognizing dedication and commitment.
• New Baby Gift: Celebrating the joy of parenthood.
• Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
• Free Transport pick up and drop from the home -office - home (applies in Chennai)

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals’ advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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