Strategic Director, Revenue Cycle Shared Services

UChicago Medicine; Illinois; On-site; USD 180,000 - 250,000; Full time

Job summary

UChicago Medicine seeks a Director, Revenue Cycle Shared Services to lead cash, specialty/client billing, analytics and workforce development. You will direct managers, ensure timely cash posting, manage analytics and systems, and oversee client relationships across a hospital-wide revenue cycle.

The role requires 8+ years in revenue-cycle leadership, strong data skills, and the ability to drive performance in a matrixed healthcare environment. Onsite presence required at least one day weekly.

Qualifications

• Bachelor's degree in Business, Finance, Healthcare Administration or related field required unless 7 years of progressive revenue-cycle leadership experience.
• Master's degree preferred; HFMA certification preferred.
• Minimum 8 years of revenue-cycle experience, including 3+ years in leadership roles within hospital or healthcare financial operations.
• Proven expertise in denials and appeals management, payer relations, and performance improvement strategies.
• Strong proficiency with Excel, analytics/reporting tools, and revenue-cycle systems.

Responsibilities

• Direct the shared-services organization across cash, specialty/client billing, and analytics/workforce development.
• Lead and develop the revenue cycle shared-services managers.
• Own cash-posting accuracy and timeliness and unapplied-cash performance.
• Govern the analytics, systems & quality and workforce-development agenda for the enterprise.
• Oversee specialty/client billing performance and client relationships.
• Own KPI reporting to the Executive Director; budget and workforce planning.
• Foster efforts to positively impact the organization’s image and relationship with its surrounding community.

Skills

Revenue cycle leadership

Analytical thinking

Strategic planning

Negotiation

Staff development

Education

Bachelor's degree in Business, Finance, Healthcare Administration

Master's degree preferred

HFMA certification preferred

Tools

Epic Resolute HB

Job description

UChicago Medicine seeks a Director, Revenue Cycle Shared Services to lead cash, specialty/client billing, analytics and workforce development. You will direct managers, ensure timely cash posting, manage analytics and systems, and oversee client relationships across a hospital-wide revenue cycle.

The role requires 8+ years in revenue-cycle leadership, strong data skills, and the ability to drive performance in a matrixed healthcare environment. Onsite presence required at least one day weekly.