Strategic Director, Primary Care Operations

Capital Health (US); New Jersey; On-site; USD 111,000 - 169,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage

Dental Plan

Vision Plan

Flexible Spending Account

Retirement Savings Plan

Paid Time-Off

Commuter benefits

Job summary

Capital Health in New Jersey seeks a Director of Practice Operations to lead strategic and operational initiatives across designated service lines, ensuring efficient, compliant operations and strong financial performance.

The role partners with clinical and physician leadership to optimize access, quality, and patient experience, while directing staffing, budgets, and performance improvement across sites.

Qualifications

• Bachelor’s degree required; healthcare operations experience preferred.
• Minimum of 3 years of progressive leadership experience in healthcare operations.
• Demonstrated success in managing budgets, leading teams, and improving operational performance.
• Experience working in a multi-site, multidisciplinary healthcare environment preferred.
• Familiarity with electronic medical record systems (Athena or EPIC) preferred.

Responsibilities

• Provides operational and administrative leadership for all assigned areas; partners with executive and clinical leadership to drive plans and performance.
• Directs managers and administrative staff; recruits, develops, and retains talent; promotes engagement and professional growth.
• Monitors quality, safety, regulatory compliance, and patient experience; collaborates with Compliance and Quality teams.
• Leads program development and growth initiatives; evaluates opportunities with senior leadership.
• Serves as liaison across departments and with external partners; communicates priorities and initiatives clearly.
• Performs other duties as assigned.

Skills

Leadership

Budget management

Healthcare operations

Strategic planning

Staff development

Education

Bachelor's degree

Tools

Athena

EPIC

Job description

Capital Health in New Jersey seeks a Director of Practice Operations to lead strategic and operational initiatives across designated service lines, ensuring efficient, compliant operations and strong financial performance.

The role partners with clinical and physician leadership to optimize access, quality, and patient experience, while directing staffing, budgets, and performance improvement across sites.