Strategic Director, Permanent Supportive Housing

AstroHire; Seattle (WA); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and EAP

Public Transportation (ORCA) pass

401(k) Retirement Plan

Paid Time Off, Holidays

Transparent Pay Schedule

Internal Hiring and Advancement

Job summary

Chief Seattle Club, a Native-led nonprofit in Seattle, WA, seeks a Senior Director of Permanent Supportive Housing to lead housing operations, strategy, and program outcomes across multiple sites. This full-time role focuses on housing stability, resident-centered care, and cross-department collaboration.

The Senior Director will guide operational policy, oversee budgets, ensure regulatory compliance, and foster partnerships with Tribal and community providers while aligning with Housing First

Qualifications

• Minimum 7 years of experience in supportive housing, homelessness services, or related human services environments.
• Minimum 3 years of leadership experience supervising teams, managers, or multi-site housing operations.
• Experience with Permanent Supportive Housing, Housing First, trauma-informed care, or harm reduction service models.
• Knowledge of supportive housing regulations, Fair Housing requirements, ADA compliance, and program accountability standards.

Responsibilities

• Oversee daily operations of CSC permanent supportive housing programs, emergency housing services, and Tiny Home Village operations.
• Guide multi-site housing operations with a focus on resident safety, housing stability, service quality, and operational consistency.
• Develop and implement operational policies, procedures, and best practices that improve program effectiveness and resident outcomes.
• Monitor occupancy, housing retention, staffing performance, operational metrics, and program outcomes.
• Identify operational and compliance issues and implement timely solutions.
• Partner with executive leadership to strengthen housing systems, operational infrastructure, and cross-department coordination.
• Promote a trauma-informed, culturally grounded, resident-centered environment aligned with Housing First and harm reduction principles.
• Ensure residents have access to supportive services, including behavioral health resources, healthcare access, substance use support, and community-based programming.
• Support staff in responding to crisis situations, resident conflicts, and complex housing stabilization needs.
• Recruit, supervise, mentor, and evaluate housing and administrative staff.
• Build a collaborative and accountable team culture focused on resident well-being and operational excellence.
• Ensure compliance with applicable housing regulations, Fair Housing requirements, ADA standards, and funder expectations.
• Support program reporting, audits, documentation standards, and operational accountability.
• Assist with budget oversight, resource planning, and monitoring operational spending trends.
• Utilize operational data and reporting tools to support decision-making and continuous improvement.
• Build and maintain relationships with Tribal partners, healthcare providers, housing agencies, behavioral health organizations, and community service partners.
• Represent the Chief Seattle Club in community meetings, advocacy initiatives, and collaborative housing efforts.

Education

Bachelor’s degree in Social Work, Public Administration, Human Services, Behavioral Health, Nonprofit Leadership, or a related field

Tools

Microsoft Office Suite

Microsoft Teams

Operational reporting systems

Job description

Chief Seattle Club, a Native-led nonprofit in Seattle, WA, seeks a Senior Director of Permanent Supportive Housing to lead housing operations, strategy, and program outcomes across multiple sites. This full-time role focuses on housing stability, resident-centered care, and cross-department collaboration.

The Senior Director will guide operational policy, oversee budgets, ensure regulatory compliance, and foster partnerships with Tribal and community providers while aligning with Housing First