Strategic Director, Organization Development & Innovation

rfcuny; New York (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

CUNY School of Professional Studies in New York seeks a Deputy Director of Organizational Development & Innovation to lead design, change initiatives, and cross-functional collaboration with ACS OTWD. You will guide strategic planning, program evaluation, and stakeholder engagement to advance the agency's mission and performance.

The role emphasizes partnerships with senior leaders, development of scalable processes, and delivery of measurable impact across departments.

Responsibilities

• Lead organizational design, process improvement, and change management efforts to enhance operational efficiency and organizational effectiveness.
• Identify dependencies, integration opportunities, and potential risks across strategic initiatives to improve coordination and support informed decision-making.
• Conduct needs assessments and evaluates operational impacts on programs, processes, and stakeholder groups.
• Develop and implement frameworks to assess program effectiveness, operational performance, and organizational impact.
• Collaborate with ACS and OTWD leadership and strategic partners to strengthen cross-functional coordination and streamline organizational processes.
• Build and manage relationships with internal and external stakeholders to support agency priorities and ensure alignment with strategic goals.
• Advise the Associate Commissioner on strategic priorities, operational planning, and emerging opportunities, serving as a trusted thought partner on organizational and programmatic decisions.
• Develop business cases and support priority-setting efforts in collaboration with senior leadership and key stakeholders.
• Define project objectives, scope, timelines, resource requirements, and success measures to ensure alignment across stakeholders.
• Lead project planning and execution, including facilitating stakeholder meetings, tracking progress, and managing deliverables, budgets, and timelines.
• Monitor project risks, dependencies, and roadblocks, and implement mitigation strategies to support successful project outcomes.
• Provide guidance on project management methodologies, tools, and best practices to strengthen project delivery and operational effectiveness.
• Lead project closeout activities, including documenting lessons learned and best practices to inform future planning and continuous improvement.
• Create and maintain evaluation measures to assess program impact.

Job description

CUNY School of Professional Studies in New York seeks a Deputy Director of Organizational Development & Innovation to lead design, change initiatives, and cross-functional collaboration with ACS OTWD. You will guide strategic planning, program evaluation, and stakeholder engagement to advance the agency's mission and performance.

The role emphasizes partnerships with senior leaders, development of scalable processes, and delivery of measurable impact across departments.