Strategic Director of Student Success & Advising

Yeshiva University; New York (NY); On-site; USD 100,000 - 105,000; Full time

Job summary

Yeshiva University is seeking a Director of Advising and Student Success to lead academic advising and student success initiatives across undergraduate schools. You will oversee Starfish usage, class registrations, retention efforts, and reporting to inform strategy.

The role requires a Master’s degree and 7+ years in higher education with a focus on student success, plus strong data analytics, Excel proficiency, and team leadership to support faculty and staff in enhancing student outcomes.

Qualifications

• Experience as an academic advisor and managing a team of advisors.
• Familiarity with Starfish and the administrator backend.
• Excellent data analysis and Excel skills.
• Master's degree in counseling, education, or related field and 7+ years of experience in higher education with a history of academic advising and a focus on student success, or equivalent experience.

Responsibilities

• Oversee the operations of the academic advising office and develop and administer strategies to improve the student academic experience.
• Oversee class registration operations.
• Oversee retention and graduation efforts, track progress, and present reports and strategic plans on the progress.
• Oversee the support of at‑risk students and student support resources. Monitor students’ progress to success.
• Oversee the administration and management of the daily operations of YU’s student success technology platform (currently Starfish by EAB).
• Ensure students have ready access to resources and monitor utilization and areas of need.
• Manage the annual student satisfaction survey, including data analytics, statistical comparisons, and presentation of the data, inclusive of strategies for addressing any concerns borne out in the data.
• Ensure all documentation, websites, and programs of study are updated and conform to current policy.
• Monitor students' progress towards graduation, including tracking major declaration, Enrolled Not Registered, Withdrawals, Leave of Absence, and senior checks.
• Monitor and develop strategies to ensure students close to graduation are supported and assisted to complete their graduation requirements.
• Develop and conduct interactive in-person and/or online training for new students, faculty, and staff on the use of student success software (e.g. Starfish) relevant to their position and needs.
• Support the Office of Student Affairs with other related duties as assigned.

Skills

Academic advising

Team leadership

Data analysis

Communication

Budget management

Education

Master's degree in counseling, education, or related field

Tools

Starfish administrator backend

Excel

Job description

Yeshiva University is seeking a Director of Advising and Student Success to lead academic advising and student success initiatives across undergraduate schools. You will oversee Starfish usage, class registrations, retention efforts, and reporting to inform strategy.

The role requires a Master’s degree and 7+ years in higher education with a focus on student success, plus strong data analytics, Excel proficiency, and team leadership to support faculty and staff in enhancing student outcomes.