Strategic Director of Catering Sales

Loews Hotels, LLC.; Arlington (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Training & development

Tuition reimbursement

Employee meals

Parking

Discounts and perks

Volunteer opportunities

Job summary

Loews Hotels & Co is seeking a Complex Director of Catering in Arlington, TX to lead the catering sales team, set vision and strategy, and directly service select events as needed. The role emphasizes leadership, planning, and cross-functional collaboration within a fast-paced hospitality complex.

The position requires six years of catering sales in a full-service hotel, PMP-like designations preferred, and a flexible schedule including weekends and holidays.

Qualifications

• Minimum six years Catering Sales experience in a full-service hotel environment.
• Certified Meeting Planner, Certified Professional in Catering and Events, or similar designation strongly preferred.
• Extensive knowledge of all hotel support departments.
• Delphi experience preferred.
• Diagram Writing Software experience, such as Social Tables, preferred.
• Property Management System knowledge preferred.
• Proficient in Microsoft Office Suite.
• Able to work a flexible schedule including weekends and holidays.

Responsibilities

• Develop and execute the annual catering sales strategy to retain and grow market share.
• Analyze catering performance and financial results to refine strategies and profitability.
• Direct, coach, and develop catering managers, including onboarding and ongoing education.
• Develop and manage the annual catering budget aligned with hotel goals.
• Serve as the communication link between complex and hotel leadership for catering strategies.
• Partner with corporate catering leadership, marketing, sales, brand, and PR to design opportunities for visibility.
• Collaborate with F&B leadership to create wedding packages and tailored offerings.
• Optimize presence on third-party sites with accurate, market-aligned content.
• Maintain strong partnerships with culinary, banquet operations, sales, and revenue teams.
• Research market trends and competitors to refine strategies.
• Represent the hotels at local industry and community events.
• Oversee lead response and conversion strategies while personally prospecting/select accounts.
• Ensure catering events are planned and serviced to brand standards; lead team accordingly.
• Champion SOPs and initiatives that improve efficiency, profitability, and client experience.
• Serve as the key link between complex and hotel leadership and catering sales managers.
• Regular attendance and flexibility in schedules; attend mandatory trainings.

Skills

Catering sales leadership

Relationship building

Cross-functional collaboration

Strategic planning

Communication

Team leadership

Education

Certified Meeting Planner designation

Certified Professional in Catering and Events

Tools

Delphi

Social Tables

MS Office

Job description

Loews Hotels & Co is seeking a Complex Director of Catering in Arlington, TX to lead the catering sales team, set vision and strategy, and directly service select events as needed. The role emphasizes leadership, planning, and cross-functional collaboration within a fast-paced hospitality complex.

The position requires six years of catering sales in a full-service hotel, PMP-like designations preferred, and a flexible schedule including weekends and holidays.