Strategic Digital Tech Community Manager

City of Shakopee, MN; Austin (TX); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible benefits plans

Employee Assistance Program

Paid parental leave

Tuition reimbursement

Job summary

The City of Shakopee, MN is looking for a Digital Community Manager to lead engagement and content strategies across various platforms. This role involves revitalizing the customer community, driving user engagement, and optimizing content for better discovery.

The ideal candidate will have extensive experience in community management and social platforms, showcasing strong communication and data-analysis skills. You will play a crucial role in fostering a vibrant digital community for technical users.

Qualifications

• 4–8+ years in community management or digital engagement roles.
• Proven experience growing an online community.
• Ability to simplify complex technical topics clearly.

Responsibilities

• Own and evolve the community strategy.
• Respond to user questions to ensure timely answers.
• Create high-quality community content and curate discussions.

Skills

Community management

Social media engagement

Content creation

Technical communication

Data analysis

Education

4–8+ years in community management

Tools

Discourse

Khoros

Gainsight

Slack

Job description

The City of Shakopee, MN is looking for a Digital Community Manager to lead engagement and content strategies across various platforms. This role involves revitalizing the customer community, driving user engagement, and optimizing content for better discovery.

The ideal candidate will have extensive experience in community management and social platforms, showcasing strong communication and data-analysis skills. You will play a crucial role in fostering a vibrant digital community for technical users.