Strategic Demand Planner: Aligning Demand with Capacity

L.E. Jones Company; Menominee (MI); On-site; USD 55,000 - 70,000; Full time

Job summary

L.E. Jones Company in Menominee, Michigan is seeking a Demand Planner to oversee customer demand management, order processing, and ensure effective coordination between Sales, Planning, and Operations. The role requires ensuring accurate ERP data and managing customer communications regarding order commitments.

Qualified candidates should have at least 2 years of experience in a manufacturing or distribution environment and strong problem-solving skills. Proficiency in ERP and communication tools is preferred, with a focus on enhancing customer satisfaction and on-time delivery.

Qualifications

• 2+ years of experience in customer service, planning, or order management in a manufacturing or distribution environment.
• Strong communication and problem-solving skills.
• Experience with ERP systems (Infor Syteline or similar preferred).
• Proficiency in Microsoft Word and Excel.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage customer demand, order processing, and delivery commitments.
• Communicate with customers regarding order status and delivery dates.
• Process order changes, cancellations, and confirmations.
• Collaborate with Production Planning to align demand with capacity.

Skills

Customer service skills

Communication skills

Problem-solving skills

ERP system experience

Proficiency in Microsoft Excel

Tools

Infor Syteline

Microsoft Office

Customer EDI systems

Job description

L.E. Jones Company in Menominee, Michigan is seeking a Demand Planner to oversee customer demand management, order processing, and ensure effective coordination between Sales, Planning, and Operations. The role requires ensuring accurate ERP data and managing customer communications regarding order commitments.

Qualified candidates should have at least 2 years of experience in a manufacturing or distribution environment and strong problem-solving skills. Proficiency in ERP and communication tools is preferred, with a focus on enhancing customer satisfaction and on-time delivery.