Strategic Delivery Lead for AI Data Platform

Nexus Cognitive Technologies; Atlanta (GA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Collaborative team culture

Challenging work environment

Leadership investment in development

Job summary

Nexus Cognitive Technologies is seeking a Delivery and Technical Operations Owner to oversee strategic customer accounts. This role demands understanding customer business problems and translating them into actionable solutions with the NX1 platform. You will manage the engagement delivery while ensuring customer success and maintaining strong gross margins.

The ideal candidate has 5–8 years in a customer-facing role, possesses operational rigor, and can effectively communicate with various stakeholders. Join a collaborative team dedicated to growth and innovation in the AI sector.

Qualifications

• 5–8 years in a customer-facing solution delivery or consulting role.
• Proven ability to translate customer needs into engineering requirements.
• Experience owning the outcome for enterprise accounts.

Responsibilities

• Manage a portfolio of strategic accounts with significant revenue.
• Drive gross margin management and customer relationship.
• Steer program and delivery operations from day one of engagement.
• Coordinate technical requirements and maintain customer health.

Skills

Customer-facing solution delivery

Operational rigor

Strong written communication

Technical proficiency

Consulting engagement management

Education

Bachelor's degree in a relevant field

Tools

Linear

Notion

Job description

Nexus Cognitive Technologies is seeking a Delivery and Technical Operations Owner to oversee strategic customer accounts. This role demands understanding customer business problems and translating them into actionable solutions with the NX1 platform. You will manage the engagement delivery while ensuring customer success and maintaining strong gross margins.

The ideal candidate has 5–8 years in a customer-facing role, possesses operational rigor, and can effectively communicate with various stakeholders. Join a collaborative team dedicated to growth and innovation in the AI sector.