Strategic Dealer Growth & CX Manager

Stellantis

Minneapolis (MN)

On-site

USD 110,000 - 150,000

Full time

14 days+

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Job summary

Stellantis in Minneapolis is seeking a Dealer Placement Manager to analyze regional dealer development opportunities and implement strategies that ensure strong brand representation in identified markets.

The role focuses on dealer development activities to boost sales performance, profitability, customer satisfaction, and retail registration effectiveness, with responsibilities spanning franchise agreements, performance upgrades, and CX improvements.

Qualifications

Bachelor's degree required.
5+ years of in-dealership experience (OEM or Dealer) required.
Strong negotiation skills with clear examples.
Proficiency in Microsoft Excel and PowerPoint.
Attention to detail required.
Ability to travel 50-75%.

Responsibilities

Proactively working with dealer operators to develop their business, improving sales performance and customer experience processes.
Implementation of new franchise agreements and ensuring all required documents are complete and accurate.
Implementation of dealer performance upgrades through facility expansions, relocations, renovations and consultation.
Counsel with new vehicle dealerships to adopt and maintain a prototypical facility design.
Present and counsel new vehicle dealers on performance metrics such as profitability, sales and customer experience metrics.
Prospect dealer candidates in specified markets as needed.
Serve as the subject matter expert on all things pertaining to Customer Experience and actively consult with dealers to improve their CX processes.