Strategic Data-Driven Process Improvement Consultant

Jobtailor; Lakeland (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a Senior Professional to lead business process improvement initiatives in Lakeland, FL. The role focuses on analyzing current processes, designing scalable improvements, and delivering measurable efficiency gains.

You will work with stakeholders to map processes, test designs, and implement data-driven enhancements. The ideal candidate brings a decade of experience in process improvement, strong analytical skills, and experience with insurance-related workflows.

Qualifications

• Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related field.

Responsibilities

• Conduct thorough assessments of existing business processes and interdependences with policies and procedures.
• Develop new processes as required to meet business objectives.
• Utilize data-driven analysis to identify inefficiencies, sub-optimal customer/user experience, bottlenecks, and areas for enhancement.
• Align new business processes with existing ones and ensure scalability.
• Conduct thorough testing of business process designs to calibrate accuracy and efficiency.
• Collaborate with business stakeholders to develop actionable improvement plans.
• Leverage system functionalities and technologies to support business objectives.
• Establish key performance indicators to measure business process effectiveness.
• Track and report on progress.
• Address resistance to change and coordinate change management including training/support during process transitions.
• Facilitate the adoption of new business policies and processes across the organization.

Skills

Business Process Improvement

Data Analysis

Process Mapping

Project Management

Change Management

Education

Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related field

Tools

Business Process Management Software

Data Analysis Tools

Project Management Tools

Job description

Jobtailor is seeking a Senior Professional to lead business process improvement initiatives in Lakeland, FL. The role focuses on analyzing current processes, designing scalable improvements, and delivering measurable efficiency gains.

You will work with stakeholders to map processes, test designs, and implement data-driven enhancements. The ideal candidate brings a decade of experience in process improvement, strong analytical skills, and experience with insurance-related workflows.