Strategic Data Analyst - Merchandising Customer Insights

Nordstrom, Inc.; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement plan

Paid Time Off

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Data Analyst 3 – Merchandising Customer Insights to join a skilled team that harmonizes customer insights across Nordstrom’s four boxes: Stores, Nordstrom.com, Rack Stores, and NordstromRack.com. You will partner with merchandising leaders to turn data into actionable strategies.

The role emphasizes storytelling, dashboards, and advanced analytics to drive decisions, with opportunities to mentor others and influence analytics standards.

Qualifications

• Bachelor's degree in a quantitative field or equivalent experience.
• 5+ years analyzing complex data and delivering actionable insights.
• 3+ years extracting and manipulating large data sets from various relational databases using SQL (BigQuery preferred).
• Proficient in at least one programming language (R or Python).
• Experience with statistical methods and machine learning techniques; strong data visualization skills.

Responsibilities

• Define success metrics and measurement frameworks with stakeholders.
• Analyze merch performance and provide insights via hypothesis testing.
• Deliver analyses, dashboards, insights, and recommendations.
• Present results to executives and guide data-driven decisions.
• Mentor junior analysts and champion analytics best practices.
• Tell stories with data for audiences with varying technical backgrounds.

Skills

SQL

BigQuery

Python

R

Statistics

Machine Learning

Data Visualization

Storytelling

Education

Bachelor's degree in a quantitative field

Tools

Shiny

ggplot

matplotlib

Tableau

Job description

Nordstrom, Inc. is seeking a Data Analyst 3 – Merchandising Customer Insights to join a skilled team that harmonizes customer insights across Nordstrom’s four boxes: Stores, Nordstrom.com, Rack Stores, and NordstromRack.com. You will partner with merchandising leaders to turn data into actionable strategies.

The role emphasizes storytelling, dashboards, and advanced analytics to drive decisions, with opportunities to mentor others and influence analytics standards.