Strategic Customer Success Manager — Tax Maverick (Remote)

Tax Maverick; San Benito (TX); Híbrido; USD 50.000 - 75.000; Jornada completa

Descripción de la vacante

DAP Brands in the United States is seeking a Client Success professional to drive results for Tax Maverick. You will build deep, strategic partnerships with tax firms, guiding onboarding, software adoption, and ongoing value delivery.

You will influence client outcomes, support revenue growth, and potentially travel for recognition opportunities. Remote work is possible, with in-person options in South Texas.

Formación

• Experience in customer success, account management, or sales.
• Willingness to learn tax industry; no tax expertise required.
• Strong communication, problem-solving, and relationship-building skills.

Responsabilidades

• Onboard new firms quickly to demonstrate value.
• Help firms implement Tax Maverick and uncover tax savings.
• Host performance check-ins and reviews with firm owners.
• Provide coaching and strategic direction to drive client outcomes.
• Manage retention, renewals, and tier ascensions into top programs.
• Identify risks, remove roadblocks, and anticipate client issues.
• Occasional travel and opportunities to be featured in national publications.

Conocimientos

Great Communicator

Tech Smart

Problem Solver

Goal Crusher

Relevant Experience

Tax Knowledge

Descripción del empleo

DAP Brands in the United States is seeking a Client Success professional to drive results for Tax Maverick. You will build deep, strategic partnerships with tax firms, guiding onboarding, software adoption, and ongoing value delivery.

You will influence client outcomes, support revenue growth, and potentially travel for recognition opportunities. Remote work is possible, with in-person options in South Texas.