Strategic Customer-Focused Program Manager

Plexus Corp.; Neenah, Northern (WI, KY); Hybrid; USD 85,000 - 128,000; Full time

Job summary

Plexus Corp. in Neenah, WI is seeking a Program Manager to lead the Customer Focus Team and manage day-to-day customer relationships across Plexus functional areas. You will act as the voice of Plexus to customers and ensure program goals are understood and achieved.

Required is a Bachelor's Degree with 6+ years of related experience, plus a proven ability to engage with customers, manage deliveries, and navigate quarterly reviews. We value inclusion and offer a comprehensive benefits package.

Qualifications

• Bachelor's Degree with 6+ years of related experience preferred.
• Equivalent combination of education and/or experience will be considered.
• Plexus is an Equal Opportunity Employer committed to accommodations for individuals with disabilities.

Responsibilities

• Engage and lead the Customer Focus Team, ensuring alignment with program goals.
• Lead customer engagements on delivery commitments, quarterly business reviews, site visits and negotiations for PPV and NRE.
• Drive systematic improvements in customer service, leveraging Plexus 5Es and Core Values.

Skills

Accounting

Analysis

Budgeting

Compliance

Communication

Analytics

Leadership

Program management

Automation

Administration

Education

Bachelor's Degree

Job description

Plexus Corp. in Neenah, WI is seeking a Program Manager to lead the Customer Focus Team and manage day-to-day customer relationships across Plexus functional areas. You will act as the voice of Plexus to customers and ensure program goals are understood and achieved.

Required is a Bachelor's Degree with 6+ years of related experience, plus a proven ability to engage with customers, manage deliveries, and navigate quarterly reviews. We value inclusion and offer a comprehensive benefits package.