Strategic Credit & Collections Manager

columbiaexternalcareersite; Fairbanks (AK); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Job summary

Columbia External Careers Site seeks a Credit Manager to oversee accounts receivable, collections, credit administration, and cash application. The role focuses on timely collections, credit limit governance, and maintaining strong customer relationships while supporting sales and operations.

The position requires 5+ years in credit/finance, strong financial acumen, and leadership ability to supervise AR or collections staff as needed.

Qualifications

• High School Diploma or GED required.
• Minimum 5 years of experience in accounts receivable, credit, collections, or finance.
• Experience managing commercial credit accounts and collections processes.
• Advanced knowledge of financial and accounting practices.

Responsibilities

• Manage customer credit accounts and monitor credit exposure to minimize financial risk.
• Review aging reports and oversee collection activities to ensure timely payment of outstanding balances.
• Establish, evaluate, and maintain customer credit limits and payment terms.
• Investigate and resolve customer account discrepancies, payment issues, short pays, and invoice disputes.
• Oversee cash application activities, including checks, EFT payments, ACH transactions, and unapplied cash.
• Review and approve account holds, releases, and credit-related adjustments.
• Partner with Sales, Operations, and Customer Service teams to resolve account issues and support business objectives.
• Prepare account analyses, collection reports, and credit-related metrics for leadership review.
• Maintain compliance with applicable state and industry regulations.
• Train and support employees on credit policies, account management procedures, and financial controls.
• Develop and maintain positive working relationships with customers, sales teams, and business partners.
• Complete special projects and other duties as assigned.

Skills

Credit risk assessment

Accounts receivable management

Customer relationship management

Negotiation

Financial analysis

Excel

Attention to detail

Communication

Education

Bachelor's degree in Finance, Accounting, Business Administration

High School Diploma or GED

Tools

Excel

ERP software

Job description

Columbia External Careers Site seeks a Credit Manager to oversee accounts receivable, collections, credit administration, and cash application. The role focuses on timely collections, credit limit governance, and maintaining strong customer relationships while supporting sales and operations.

The position requires 5+ years in credit/finance, strong financial acumen, and leadership ability to supervise AR or collections staff as needed.