Strategic Credit Collections Analyst

Lennox; Richardson (TX); On-site; USD 60,000 - 79,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical insurance

Dental insurance

Vision insurance

Prescription drug coverage

401(k) retirement plan

Short-term disability

Birthing leave (8 weeks)

Bonding leave (2 weeks)

Life insurance

Long-term disability insurance

Job summary

Lennox International in Richardson, Texas, is seeking a Credit Collections Analyst to manage daily collection efforts for a NAS accounts portfolio, coordinating with Sales, Billing and branches to minimize delinquencies. The role requires a bachelor's degree, advanced Excel, and proficiency with multiple customer portals (Service Channel, Ariba, FM Pilot, EMCOR, Coupa, Corrigo Pro).

Strong communication, analytical skills, and leadership are essential; starting salary is $60,000–$78,750 with

Qualifications

• Requires a bachelor's degree or an equivalent combination of education and relevant experience.
• Advanced Excel skills are required.
• Proficient in customer web portals; Service Channel, Ariba, FM Pilot, EMCOR, Coupa, Corrigo Pro, et al.
• Good communication, analytical and research skills.
• Good negotiation and leadership skills.
• Excellent customer relations skills.

Responsibilities

• Conduct daily collection efforts on an assigned portfolio to resolve NAS account delinquencies.
• Communicate regularly with Sales, Billing, Branches and other departments regarding past-due accounts.
• Research invoice status, payments, account reconciliations in multiple customer AP portal systems and provide status updates.
• Run and distribute NAS AR aging reports; ensure notes on Top 25 and Top 10 high-risk accounts for meetings.
• Co-lead discussions at NAS AR aging meetings.
• Collaborate with remote teams and build relationships with NAS Sales, Billing, NAS Branch personnel.
• Other duties as assigned.

Skills

Advanced Excel

Communication

Analytical skills

Research skills

Negotiation

Leadership

Education

Bachelor's degree

Tools

Service Channel

Ariba

FM Pilot

EMCOR

Coupa

Corrigo Pro

Job description

Lennox International in Richardson, Texas, is seeking a Credit Collections Analyst to manage daily collection efforts for a NAS accounts portfolio, coordinating with Sales, Billing and branches to minimize delinquencies. The role requires a bachelor's degree, advanced Excel, and proficiency with multiple customer portals (Service Channel, Ariba, FM Pilot, EMCOR, Coupa, Corrigo Pro).

Strong communication, analytical skills, and leadership are essential; starting salary is $60,000–$78,750 with