Strategic COO: Nonprofit Growth & Operations Leader

New Avenues; Portland (OR); Presencial; USD 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Dental insurance

Retirement plan

Life & disability insurance

Paid time off

Employee assistance program

Employee discounts

Descripción de la vacante

New Avenues for Youth is seeking a Chief Operating Officer to provide enterprise-wide leadership across finance, operations, and administrative infrastructure. The role will report to the Executive Director and supervise Directors of Finance and Compliance, HR, IT, Facilities, Quality Assurance, and more.

The COO will connect strategy to execution, strengthen financial and operational discipline, and position the organization for long-term sustainability and mission impact.

Formación

• Bachelor's degree in business, finance, public administration, organizational leadership, nonprofit management, or a related field required; MBA, CPA, MPA, or another relevant advanced degree strongly preferred.
• Minimum 10 years of progressively responsible executive or senior leadership experience overseeing complex organizations, business operations, finance, or administrative functions, including supervision of directors or other senior leaders.
• Exceptional financial and business acumen, including experience leading budgeting, forecasting, financial analysis, cash-flow planning, and organizational decision-making in environments with multiple funding streams, revenue sources, or business units.
• Demonstrated ability to think strategically beyond day-to-day operations, translating vision into execution while balancing growth, sustainability, risk, and mission impact.
• Proven experience leading and integrating multiple functions such as finance, human resources, information technology, facilities, compliance, quality assurance, contract administration, risk management, or enterprise operations.
• Strong executive presence and judgment, with the ability to build trust and credibility with boards, senior leadership teams, employees, funders, external partners, and community stakeholders.
• Entrepreneurial mindset, with experience developing, expanding, or improving earned-revenue activities, business ventures, social enterprises, or innovative operating models preferred.
• Demonstrated success leading organizational change, strengthening infrastructure, scaling systems, and building high-performing teams through periods of growth, challenge, or transformation.
• Skilled at balancing strategic leadership with operational discipline, using data, financial insight, and sound judgment to drive performance and informed decision-making.
• Ability to lead through collaboration, influence, accountability, and strong relationships in a mission-driven, cross-functional environment.
• Demonstrated commitment to equity, inclusion, youth-centered values, and trauma-informed organizational practice.
• Outstanding communication, problem-solving, organizational leadership, and change-management skills.

Responsabilidades

• Provide executive leadership and oversight for finance, human resources, facilities, information technology, quality assurance, compliance, risk, and other core business functions.
• Directly supervise assigned directors and senior leaders, providing strategic direction, leadership development, clear goals, coordinated execution, and accountability for results.
• Partner with the Executive Director and Senior Directors team to translate organizational vision and priorities into operational plans, financial strategies, systems, and measurable outcomes.
• Bring strategic financial leadership to budgeting, forecasting, cash-flow planning, scenario analysis, investment decisions, and the assessment of organizational opportunities and risks.
• Strengthen operational efficiency, internal service, and cross-department coordination through improved workflows, policies, decision pathways, and performance measures.
• Use financial, operational, and program information to identify trends, challenge assumptions, resolve gaps, and support timely, well-informed decisions.
• Lead agency-wide business strategy, contract and vendor oversight, risk mitigation, systems improvement, and infrastructure planning.
• As part of a team, support business operations of New Avenues' social enterprises, including revenue performance, financial sustainability, operating systems, budgeting, staffing infrastructure, growth opportunities, and mission alignment.
• Encourage entrepreneurial thinking and disciplined experimentation, evaluating new ideas through the lenses of mission, market opportunity, financial return, organizational capacity, and risk.
• Represent operational and financial priorities in strategic planning, continuity planning, change management, and organizational growth efforts.
• Serve as a trusted thought partner to the Executive Director on strategy, execution, prioritization, sustainability, organizational design, and leadership coverage.
• Participate in Board, leadership, finance, and cross-department meetings; present complex financial and operational information clearly and provide thoughtful recommendations for decision-making.
• Build confidence across the organization through visible leadership, clear communication, calm judgment, and consistent follow-through.
• Promote a culture of accountability, collaboration, transparency, equity, innovation, and practical problem-solving throughout administrative and business operations.

Conocimientos

Executive leadership

Financial acumen

Strategic thinking

Change management

Cross-functional collaboration

Board relations

Communication

Equity & inclusion

Educación

Bachelor's degree in business/finance/public administration/organizational leadership/nonprofit management

MBA/CPA/MPA or related advanced degree preferred

Descripción del empleo

New Avenues for Youth is seeking a Chief Operating Officer to provide enterprise-wide leadership across finance, operations, and administrative infrastructure. The role will report to the Executive Director and supervise Directors of Finance and Compliance, HR, IT, Facilities, Quality Assurance, and more.

The COO will connect strategy to execution, strengthen financial and operational discipline, and position the organization for long-term sustainability and mission impact.