Strategic Communications Lead (REMOTE)

Koniag Services, Inc.; Washington (District of Columbia); Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Parental leave

Life insurance

Disability insurance

Flexible spending accounts

Commuter benefits

Tuition reimbursement

Job summary

Koniag Emerging Technology (KET) is seeking a Strategic Communications Lead with a Secret clearance to advance user adoption of our government-facing applications. The role is remote with a preference for the Washington DC area, collaborating with development teams, product owners, and government stakeholders.

The ideal candidate will craft compelling narratives for technical products, manage adoption strategies, and produce briefing materials for senior government leadership, while aligning

Qualifications

• Bachelor’s degree in Communications, Marketing, Public Relations, Business, or related field.
• 7+ years of experience in strategic communications, change management, or user adoption roles in tech/government.
• Experience developing and executing communications strategies for technical products or platforms.
• Experience briefing senior leadership and government stakeholders.

Responsibilities

• Develop and execute strategic communications plans for application rollouts and adoption.
• Learn application functions to present to technical and non-technical audiences.
• Create communications materials: presentations, newsletters, talking points, FAQs, training aids, release notes.
• Translate progress and product capabilities into clear messaging for leadership.

Skills

Strategic communications

Change management

User adoption

Stakeholder engagement

Technical storytelling

SDLC familiarity

Education

Bachelor's degree

Tools

Adobe Creative Suite

Canva

Job description

Koniag Emerging Technology, LLC a Koniag Government Services company, is seeking a Strategic Communications Lead with a Secret security clearance to support KET and our government customer. This position is remote but it’s preferred to be in the Washington DC area.

Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.

Koniag Emerging Technologies (KET), a Koniag Government Services company, is seeking an experienced Strategic Communications Lead to join a dynamic application development team supporting a federal government agency. The ideal candidate is a strategic thinker and persuasive communicator who thrives at the intersection of technology and stakeholder engagement, with a passion for driving user adoption of internally facing applications. This individual will possess the ability to quickly learn complex software products and translate technical capabilities into compelling narratives for diverse audiences, including senior government leadership. Must have a Secret Clearance to support KET and our government customer.

The Strategic Communications Lead will serve as the primary driver of communications strategy and user adoption initiatives for a portfolio of internally facing government applications. This individual will work closely with development teams, product owners, and government stakeholders to ensure applications are understood, embraced, and effectively utilized by end users.

Principal responsibilities will include but are not limited to:

• Develop and execute comprehensive strategic communications plans to support application rollouts, updates, and ongoing user adoption efforts.
• Learn the functionality, purpose, and value proposition of each application well enough to confidently present and discuss them with technical and non-technical audiences.
• Create a variety of communications materials, including presentations, newsletters, talking points, FAQs, training aids, release notes, and marketing-style collateral tailored to government audiences.
• Serve as a liaison between the development team and government leadership, translating technical progress and product capabilities into clear, actionable, and strategic messaging.
• Plan and coordinate stakeholder engagement activities, including briefings, webinars, demos, and feedback sessions to drive awareness and adoption.
• Partner with Product Owners and Scrum Teams to stay current on application features, updates, and roadmaps.
• Design and implement user adoption strategies, including change management techniques, to maximize engagement and minimize resistance to new tools and processes.
• Monitor and report on communication effectiveness and user adoption metrics, adjusting strategy as needed.
• Coordinate with government Communications/Public Affairs offices to ensure messaging aligns with agency standards, tone, and policy requirements.
• Prepare executive-level briefing materials and presentations for government leadership and senior stakeholders.
• Act as a trusted advisor to leadership on communications best practices and strategic messaging approaches.
• Support internal team communications to ensure alignment between technical teams and stakeholder-facing messaging.

Required Education and Experience:

• Bachelor’s degree in Communications, Marketing, Public Relations, Business, or related field from an accredited college or university.
• 7+ years of experience in strategic communications, change management, or user adoption roles, preferably within a technology, software development, or government environment.
• Demonstrated experience developing and executing communications strategies for technical products or platforms.
• Experience interacting with and briefing senior leadership and government stakeholders.

Required Skills and Competencies:

• Exceptional written and verbal communication skills, with the ability to translate technical concepts into clear, audience-appropriate messaging.
• Strong presentation skills, including comfort presenting to senior government leadership and large audiences.
• Ability to quickly learn and articulate the functionality and value of multiple software applications.
• Strong understanding of software development lifecycle (SDLC) concepts and terminology, sufficient to communicate effectively with technical teams.
• Experience creating a wide range of communications products: briefing slides, newsletters, FAQs, training materials, and promotional content.
• Strong stakeholder management skills, with the ability to build trust and rapport across technical teams, government leadership, and end users.
• Strategic planning skills, including the ability to develop phased communications and adoption plans tied to application release schedules.
• Familiarity with change management principles and user adoption strategies.
• Strong organizational skills with the ability to manage multiple initiatives and deadlines simultaneously.
• Ability to work independently and collaboratively within an Agile development environment.
• Ability to maintain a Secret Trust Clearance.

Desired Skills and Competencies:

• Experience working within a federal government IT environment or supporting federal agency communications.
• Familiarity with Agile Development Methodology, especially Scrum.
• Experience with graphic design or multimedia tools (e.g., Adobe Creative Suite, Canva) to produce polished communications materials.
• Experience developing training content or user adoption campaigns for enterprise software rollouts.
• Prior experience as a liaison between technical development teams and non-technical executive stakeholders.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer.

The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristicprotected by applicable federal, state, or local law.

We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

Equal Opportunity Employer/Veterans/Disabled.Shareholder Preference in accordance with Public Law 88-352

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [e-mail] or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.