Strategic Communications Lead - Data-Driven Campaigns

Jobtailor; New York (NY); On-site; USD 120,000 - 165,000; Full time

Job summary

Capital One is seeking a senior communications leader to drive strategic initiatives that strengthen the company's reputation and support key business objectives. You will serve as a trusted advisor to internal leaders, planning data-backed, integrated campaigns for Premium Products & Experiences.

Collaborating across a highly matrixed organization, you will craft compelling narratives, manage media opportunities, assess risks, and optimize programs using data-driven insights in a fast-paced

Qualifications

• Bachelor's degree or military experience.
• At least 6 years of communications experience.
• Exceptional judgment; ability to build relationships in a matrixed environment.
• Sustained focus on delivering results.
• Creative problem-solving ability.
• Ability to read data and assess situations effectively.

Responsibilities

• Lead strategic communications initiatives to enhance Capital One's reputation and support business objectives.
• Serve as a strategic advisor to internal leaders and partners.
• Plan and execute data-backed, integrated communications campaigns for Capital One's Premium Products and Experiences line of business.
• Drive premium narratives around Premium Products & Travel and Loyalty, Marketing & Spend Experiences to external audiences.
• Develop compelling, consistent messages for various audiences and channels, including in response to media opportunities.
• Monitor internal and external risks and manage related stakeholder needs.
• Collaborate across matrixed teams to provide real-time communications counsel.
• Optimize results, mitigate risk, and ensure stakeholder engagement.
• Leverage data to evaluate results, extract insights, and optimize future programs.
• Identify opportunities to institute best practices and improve governance.
• Oversee team operations and exercise sound judgment.
• Act as a collaborative self-starter in a fast-paced environment.

Skills

Strategic communications

Data-driven campaigns

Stakeholder engagement

Storytelling

Public relations

Change management

Education

Bachelor's degree or military experience

Job description

Capital One is seeking a senior communications leader to drive strategic initiatives that strengthen the company's reputation and support key business objectives. You will serve as a trusted advisor to internal leaders, planning data-backed, integrated campaigns for Premium Products & Experiences.

Collaborating across a highly matrixed organization, you will craft compelling narratives, manage media opportunities, assess risks, and optimize programs using data-driven insights in a fast-paced