Strategic Commercial Relationship Manager

Fifth Third Bank; Dublin (OH); On-site; USD 90,000 - 140,000; Full time

Job summary

Fifth Third Bank in Dublin, OH is seeking a Commercial Relationship Manager I to expand the bank's presence in the emerging middle market segment. You will prospect, analyze financial statements, structure credit and treasury solutions, and partner across bank lines to drive growth while managing risk.

You will build One Bank relationships with clients, travel regionally, and leverage CRM tools and a consultative selling approach to meet client needs and exceed targets.

Qualifications

• Bachelor's or Master's in Business or equivalent work experience preferred.
• Minimum of 2 years Commercial Banking experience, prefer at least 1 year in a sales role.
• Formalized commercial credit training or equivalent credit experience required.
• Proven ability to build new and existing client business translating to increased revenue and provide a positive client experience.
• Strong business acumen, to include detailed analysis, review of financial statements and understanding of accounting principles.
• Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options.
• Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
• Ability to build strong "One Bank" internal partnerships to provide holistic solutions for clients business and personal financial goals.
• Uses effective problem solving and analytical skills with ability to handle and prioritize multiple tasks.
• Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations and group presentation skills.
• Proven ability to work in a team-based sales environment.
• Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
• Regional /local travel.

Responsibilities

• Prospect for clients independently by utilizing referral sources, existing clients and centers of influence.
• Develop and implement business plan to achieve financial goals and qualitative measurements
• Work closely with Fifth Third internal partners to deepen existing relationships and acquire new prospective high value relationships.
• Attend community and/or specific industry forums, conferences and/or meetings in order to broaden relationship networks, referral sources and continually deepen knowledge of trends, practices, services and the competitive landscape.
• Work with product partners (Treasury Management., Capital Markets, and Wealth Management etc.) analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
• Ensure that customer relationships are managed to maximize the opportunity for the bank, while taking into account Bank risk and customer needs.
• Meet with customers on a regular basis to enhance the trusted advisor relationship and become a trusted advisor ensure business needs are being met.
• Utilize consultative sells skills, commercial playbook principles and call reporting plans to enhance client experience.
• Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management.
• Analyze and interpret financial information provided to determine the credit request that should be pursued.
• Partner with Credit and on credit requests and adhere to established Portfolio Management guidelines.
• Achieve credit standards and metrics in regard to asset quality, credit administration (matured/renewals, financial statement documents, covenant data integrity, matured notes and document exception) and RAROC.

Skills

Relationship building

Sales

Financial analysis

Negotiation

CRM software

Education

Bachelor's or Master's in Business

Credit training or experience

Tools

CRM software

Microsoft Office

Job description

Fifth Third Bank in Dublin, OH is seeking a Commercial Relationship Manager I to expand the bank's presence in the emerging middle market segment. You will prospect, analyze financial statements, structure credit and treasury solutions, and partner across bank lines to drive growth while managing risk.

You will build One Bank relationships with clients, travel regionally, and leverage CRM tools and a consultative selling approach to meet client needs and exceed targets.