Strategic Commercial Deposit Support Specialist

M&T Bank; Iselin (PA); On-site; USD 44,000 - 73,000; Full time

Job summary

M&T Bank is seeking a Commercial Deposit Support Specialist (DSS/CDSS) in Iselin, NJ to serve as the central contact for commercial deposit servicing. The role emphasizes regulatory compliance, client relationships, and operational accuracy across deposit products.

Responsibilities include onboarding, maintenance, fraud monitoring, and collaboration with Treasury Management Consultants to enhance product adoption. Strong communication and attention to detail are essential for success.

Qualifications

• Professional written and verbal communication skills are required.
• Attention to detail is essential for accurate processing.

Responsibilities

• Act as the primary contact for deposit servicing and maintain client relationships.
• Handle account openings, maintenance, and service requests with required documentation.
• Authenticate users, monitor activity, and support fraud recovery efforts.
• Lead BSA/AML/KYC processes and ensure regulatory compliance.
• Collaborate with Treasury Management team to onboard clients and promote product adoption.
• Monitor reports, resolve discrepancies, and support system outages.

Skills

Communication skills

Attention to detail

Education

Associate degree or higher with 3+ years related experience

Bachelor’s degree preferred

Job description

M&T Bank is seeking a Commercial Deposit Support Specialist (DSS/CDSS) in Iselin, NJ to serve as the central contact for commercial deposit servicing. The role emphasizes regulatory compliance, client relationships, and operational accuracy across deposit products.

Responsibilities include onboarding, maintenance, fraud monitoring, and collaboration with Treasury Management Consultants to enhance product adoption. Strong communication and attention to detail are essential for success.