Strategic Client Success Manager - HealthTech

eMed LLC.; Miami (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k with Company Match)

Paid Time Off

Training & Development

Job summary

eMed LLC. is looking for a Client Success Manager to manage B2B client portfolios in Miami or Chicago. This role involves providing high-touch service, ensuring client satisfaction, and delivering performance reports.

The ideal candidate will have a Bachelor’s degree and 3-5 years of experience in account management within healthcare. Strong communication skills and familiarity with CRM tools like Salesforce are essential. The position offers comprehensive benefits including health care, a retirement plan, and paid time off.

Qualifications

• 3-5 years of experience in account management or client success, preferably in healthcare.
• Ability to manage multiple clients and priorities effectively.
• Strong communication and relationship-building skills.

Responsibilities

• Manage a portfolio of B2B clients with high-touch service.
• Own the full client lifecycle from onboarding to renewal.
• Deliver performance reports and actionable insights.

Skills

Client Management

Communication

Project Management

Problem Solving

Education

Bachelor’s degree in Business or related field

Tools

Salesforce

Microsoft Office

Google Workspace

Job description

eMed LLC. is looking for a Client Success Manager to manage B2B client portfolios in Miami or Chicago. This role involves providing high-touch service, ensuring client satisfaction, and delivering performance reports.

The ideal candidate will have a Bachelor’s degree and 3-5 years of experience in account management within healthcare. Strong communication skills and familiarity with CRM tools like Salesforce are essential. The position offers comprehensive benefits including health care, a retirement plan, and paid time off.