Strategic Client Services Manager for Brand Campaigns

Pulse Advertising; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Pulse Advertising is seeking an account leader to manage iconic brand relationships and drive strategic excellence. You will serve as the main client contact, coordinating Strategy, Creator, Production, and Paid teams to deliver campaigns on time and budget.

You will own account health, monitor scope, flag service gaps, and identify growth opportunities across your portfolio. A strong background in social media and influencer campaigns is required.

Qualifications

• 2–5 years of experience in account management or client services in an agency setting.
• Fluent across major social platforms, including paid social.
• Strong client relationship management and owning campaigns.
• Experience using AI for research, drafting, reporting, and analysis.
• Thrives in a small, agile team and makes confident decisions.

Responsibilities

• Act as the primary client contact and single point of accountability, running status calls and QBRs with Strategy, Creator, Production, and Paid teams.
• Own account health across your portfolio, tracking scope and flagging over/under-servicing early.
• Steer influencer campaigns from brief and creator strategy through negotiation, approvals, and go-live.
• Oversee brand social activity for clients, from content and community management to events and shoots.
• Translate campaign results into client-ready insights and recommendations.

Skills

Account management

Social media

Negotiation

AI in workflows

Independent decision making

Job description

Pulse Advertising is seeking an account leader to manage iconic brand relationships and drive strategic excellence. You will serve as the main client contact, coordinating Strategy, Creator, Production, and Paid teams to deliver campaigns on time and budget.

You will own account health, monitor scope, flag service gaps, and identify growth opportunities across your portfolio. A strong background in social media and influencer campaigns is required.