Strategic Client Relationship Executive, Upper Midwest

Sun Life; Des Moines (IA); On-site; USD 78,000 - 117,000; Full time

Benefits offered by this job

Generous vacation and sick time

401(k) employer match

Stock purchase options

Company paid life and AD&D insurance

Sabbatical program

Job summary

Sun Life U.S. is seeking a Client Relationship Executive to manage a portfolio of group benefits clients in the upper Midwest. You’ll work with brokers, plan sponsors, and internal teams to drive retention, growth and a best-in-class client experience.

You’ll shape benefits strategy and navigate complex client needs, delivering value and strategic counsel. This role emphasizes relationship management, cross-functional collaboration, and sales-enabled account growth within a nationwide benefits

Qualifications

• Strong relationship-first mindset with credibility with clients, brokers and internal partners.
• Proven consultative selling and account management skills.
• Excellent presentation, communication, and negotiation abilities.

Responsibilities

• Serve as the primary relationship manager for a portfolio of group benefits clients, partnering with brokers, plan sponsors, sales teams and service partners to drive long-term success.
• Build trusted advisor relationships with brokers and plan sponsors and provide strategic guidance across Life, Disability, Dental, Absence, and supplemental health programs.
• Deliver consultative recommendations to improve client outcomes while supporting retention, growth and profitability.
• Lead client reviews, coordinate across underwriting, implementation, enrollment, claims, and operations for seamless service.

Skills

Relationship management

Consultative selling

Account management

Presentation & negotiation

Analytical skills

Organizational skills

Proactive problem-solving

Education

Bachelor's degree preferred

Job description

Sun Life U.S. is seeking a Client Relationship Executive to manage a portfolio of group benefits clients in the upper Midwest. You’ll work with brokers, plan sponsors, and internal teams to drive retention, growth and a best-in-class client experience.

You’ll shape benefits strategy and navigate complex client needs, delivering value and strategic counsel. This role emphasizes relationship management, cross-functional collaboration, and sales-enabled account growth within a nationwide benefits