Strategic Client Relations Lead

ASZ International, Inc.; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

INSight is seeking a Client Manager to oversee a portfolio of clients, ensuring high-quality service, strategic insights, and seamless execution of policy-related tasks.

The role emphasizes building lasting relationships with clients, carriers, and vendors, while negotiating terms, presenting proposals, and coordinating invoicing and renewals. A proactive, highly organized professional thrives in a fast-paced environment.

Qualifications

• Excellent verbal and written communication are essential.
• Analytical thinking and quick learning are required.
• Empathetic listener with a team-first mindset.
• Highly organized with strong time management.
• Comfortable with agency management systems and basic math.

Responsibilities

• Cultivate strong client, vendor, and carrier relationships as primary contact.
• Respond promptly and professionally to inquiries from clients and carriers.
• Stay informed on carrier products, underwriting guidelines, legislative updates.
• Review and analyze client exposures for renewals or new business.
• Prepare and evaluate quotes; negotiate terms when appropriate.
• Collaborate with risk advisors to prepare compelling proposals.
• Ensure accurate invoicing and premium financing with deadlines.
• Coordinate with Account Manager to process policies and renewals.
• Maintain accurate records, schedules, summaries, and renewal tracking.
• Support special projects and process improvements as needed.

Skills

Verbal communication

Written communication

Analytical thinking

Empathetic listening

Highly organized

Team collaboration

APPLIED EPIC knowledge

Tools

Applied Epic

Job description

INSight is seeking a Client Manager to oversee a portfolio of clients, ensuring high-quality service, strategic insights, and seamless execution of policy-related tasks.

The role emphasizes building lasting relationships with clients, carriers, and vendors, while negotiating terms, presenting proposals, and coordinating invoicing and renewals. A proactive, highly organized professional thrives in a fast-paced environment.