Strategic Client & Project Manager - Supply Chain

St. Onge Company; United States; Hybrid; USD 120,000 - 150,000; Full time

Job summary

St. Onge Company is seeking an experienced Account Manager/Project Manager to strengthen client relationships, lead strategic initiatives, and deliver long-term value across supply chain, logistics, and manufacturing projects.

The role emphasizes collaboration with consultants, engineers, and operations experts, managing multiple initiatives, and driving growth with executive-level stakeholders.

Qualifications

• 15+ years of professional experience in account management, project management, consulting, supply chain operations, or related field.
• Proven ability to communicate, influence, and build relationships with stakeholders at all levels, including executive and C-suite leadership.
• Experience managing complex client relationships and multiple concurrent projects.
• Strong analytical skills and experience supporting complex supply chain, warehouse, manufacturing, or facility operations.
• Demonstrated commitment to continuous improvement and operational excellence.
• Exceptional organizational skills and attention to detail.
• Experience working across multiple industries and operational environments.
• Ability to lead projects independently while collaborating effectively with cross-functional teams.

Responsibilities

• Serve as the primary contact for client account management and relationship development.
• Build and maintain strong, long-term partnerships with key stakeholders and executive sponsors.
• Act as a trusted advisor to clients, understanding their business objectives and identifying opportunities for growth and improvement.
• Ensure successful delivery of solutions that align with client needs and expectations.
• Manage multiple client projects simultaneously while maintaining exceptional attention to detail and quality standards.
• Communicate project progress, milestones, and initiatives to both internal and external stakeholders.
• Negotiate contracts and agreements to support mutually beneficial business outcomes.
• Track and forecast account performance, sales results, and growth opportunities.
• Develop detailed account reports and strategic recommendations.
• Partner with Business Development teams to identify and expand opportunities within existing client organizations.
• Resolve complex client issues and manage escalations professionally and effectively.
• Review project deliverables and mentor team members to ensure quality and consistency.

Skills

Relationship management

Account management

Project management

Stakeholder management

Analytical skills

Strategic planning

Communication

Education

Bachelor's degree in Engineering/Supply Chain/Operations/Business

Master's degree is a plus

Tools

Excel

PowerPoint

SQL

Python

Tableau/Power BI

Deltek Vantagepoint

SAP or similar ERP

Job description

St. Onge Company is seeking an experienced Account Manager/Project Manager to strengthen client relationships, lead strategic initiatives, and deliver long-term value across supply chain, logistics, and manufacturing projects.

The role emphasizes collaboration with consultants, engineers, and operations experts, managing multiple initiatives, and driving growth with executive-level stakeholders.