Project Manager/Account Manager

St. Onge Company; York (York County); Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

FSA and HSA options for Medical plan

Home office equipment stipend

Life Insurance

AAA & Fitness membership reimbursements

Company cell phone

Employee Assistance Program

Identity Theft Protection reimbursement

Job summary

A leading supply chain consulting firm is seeking an experienced professional for a remote role focused on customer account management. Responsibilities include fostering client relationships, negotiating contracts, and ensuring the successful delivery of solutions. Candidates must possess a Bachelor's degree and 15+ years of experience in engineering or supply chain, along with strong communication and analytical skills. The position offers various benefits, including stipends for home office equipment and medical plans.

Qualifications

• 15+ years of job-related experience.
• Proven ability to communicate and influence stakeholders.
• Experience in various distribution or manufacturing sectors.

Responsibilities

• Act as the primary point of contact for customer account management.
• Maintain strong, long-term client relationships.
• Negotiate contracts and optimize profitability.

Skills

Communication skills

Attention to detail

Analytical skills

Proficiency in MS Excel

Proficiency in MS PowerPoint

Education

Bachelor’s Degree in Engineering, Supply Chain, or related field

Tools

Warehouse Management Systems (WMS)

Manufacturing Execution Systems (MES)

Enterprise Resource Planning (ERP) systems (like SAP)

SQL

Python

Tableau

Power BI

Job description

Company Overview

St. Onge Company is a world-recognized supply chain strategy and logistics engineering consulting firm. We believe that our employees are our most valuable asset. Unlike selling products, we sell services, and the heart of our success lies in the dedication of our exceptional team.

Remote Role

This is a remote role.

Experience Requirements

• Bachelor’s Degree in Engineering, Supply Chain, or a related field. (Master’s degree in addition to the 15+ years of experience is a plus.)
• 15+ years of job‑related experience.
• Proven ability to communicate, present, and influence stakeholders at all levels of the organization, including executives and C‑suite leaders.
• High attention to detail.
• Commitment to continuous improvement.
• Strong analytical experience related to complex supply chain resources and facility operations.
• Experience with and knowledge of warehouse management systems (WMS), manufacturing execution systems (MES) and enterprise resource planning systems (ERP), such as SAP a plus.
• Experience working in various distribution and/or manufacturing sectors, demonstrating the ability to adapt to different operational models, processes, and supply chain structures.
• Proficiency in MS Excel and MS PowerPoint.
• Working knowledge of database tools or visualization software such as SQL, Python, Tableau, or Power BI a plus.

Key Responsibilities

• Act as the primary point of contact for customer account management matters.
• Foster and maintain strong, long‑term client relationships.
• Negotiate contracts and close agreements to optimize profitability.
• Cultivate trusted advisor relationships with key accounts, stakeholders, and executive sponsors.
• Ensure timely and successful delivery of solutions aligned with customer needs and goals.
• Communicate progress of monthly/quarterly initiatives to internal and external stakeholders.
• Identify growth opportunities with existing clients and recommend improvements to meet sales targets.
• Track and forecast key account metrics (e.g., quarterly sales results and annual forecasts).
• Prepare detailed reports on account status.
• Partner with the Business Development to explore and develop new opportunities within the territory.
• Address complex client requests and manage issue escalations as needed.
• Demonstrated ability to manage multiple account projects simultaneously while maintaining strong attention to detail, reviewing subordinate work and ensuring quality client deliverables.

Benefits

• FSA and HSA options for Medical plan
• Home office equipment stipend
• Life Insurance
• AAA & Fitness membership reimbursements
• Company cell phone
• Employee Assistance Program
• Identity Theft Protection reimbursement

EEO Statement

St. Onge Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation and gender identity, national origin, age, disability status, marital status, amnesty, or status as a covered veteran or any other characteristic protected by federal, state, or local laws.