Strategic Client Manager, Biologics Programs

RXinsider LTD.; Cary (NC); On-site; USD 72,000 - 120,000; Full time

Job summary

McKesson in Cary, NC is seeking a Specialist, Client Management within the Biologics unit. You will serve as the primary client contact, manage program communications, and help drive continuous improvement across multiple business lines.

You will monitor profitability, support quarterly business reviews, and coordinate cross-functional teams to meet SLAs and client needs. The role emphasizes relationship management, data interpretation, and proactive process optimization.

Qualifications

• 3+ years business experience in Healthcare, Pharmaceutical, Account/Client Management.
• Advanced skills in Microsoft Excel and PowerPoint.
• CRM software experience (CareTend).
• Ability to develop strong team relationships and bring individuals together to focus on team goals.

Responsibilities

• Monitor program profitability against plan and analyze if thresholds are not met.
• Act as primary client contact and manage project status information.
• Coordinate cross-functional teams to deliver on timelines and SLAs.
• Prepare and deliver quarterly business reviews and communicate opportunities for enhancement, growth, efficiency.

Skills

CRM software

Excel

PowerPoint

Team collaboration

Project management

Multi-project handling

Education

4-year degree or equivalent experience

Tools

CareTend

Job description

McKesson in Cary, NC is seeking a Specialist, Client Management within the Biologics unit. You will serve as the primary client contact, manage program communications, and help drive continuous improvement across multiple business lines.

You will monitor profitability, support quarterly business reviews, and coordinate cross-functional teams to meet SLAs and client needs. The role emphasizes relationship management, data interpretation, and proactive process optimization.