Strategic Account Executive Remote - Coalitions

Taleo; Eden Prairie (MN); Remote; USD 113,000 - 193,000; Full time

Job summary

UnitedHealth Group seeks a Strategic Account Executive to manage a book of business remotely across the Coalition sector. You will renew, upsell, and coordinate with internal teams to meet client needs with strong client contact.

The role requires PBM expertise, contract negotiation, and cross-functional collaboration to deliver value to employer groups and plans nationwide.

Qualifications

• 5+ years of experience in PBM Client Account Management.
• 3+ years of PBM contract negotiation experience.
• 3+ years of solution selling and PBM market dynamics knowledge.
• 3+ years of managing client contract performance guarantees.
• 3+ years of developing and presenting to leadership.
• 3+ years of partnering with client brokers and consultants.
• 3+ years of documenting and prioritizing client needs.

Responsibilities

• Management of book of business and renewal/upsell programs.
• Manage ongoing contract relationships and service delivery for ten or more accounts.
• Serve as outward-facing resource for assigned accounts with direct client contact.
• Coordinate with internal teams to implement client systems and projects.
• Support day-to-day service delivery with a client-centric approach.

Skills

PBM Client Management

PBM pricing strategies

Contract negotiation

Solution selling

PBM market dynamics

Contract performance

Project planning

Leadership presentation

Broker relationships

Communication skills

Office software

Tools

Salesforce

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Strategic Account Executive Remote - Coalitions (2392442)

Strategic Account Executive Remote - Coalitions - 2392442

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Great sales are the result of strong purpose, conviction, and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others.

The Strategic Account Executive manages ongoing client relationships and service delivery for an assigned book of business. Acts as the client centric, client facing resource for assigned clients. Represents clients internally as advocate and coordinates with other functional areas within the company to implement client benefits, complete projects, and address service needs. May work closely with sales on prospective clients and RFP responses. The Strategic Account Executive is responsible for the up - selling of appropriate services to clients, renewal of existing contracts and retention of membership and client satisfaction.

Must be self - directed and able to work in a less structured environment. Candidate will be able to hold him / herself accountable. Can be a resource, coach, and teacher to others. Must be able to assess and interpret customer needs and requirements and identify solutions and company capabilities. Can translate concepts into practice. Able to work on complex problems and issues and provide innovative and effective solutions that support both the client and the company's goals and objectives.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Management of book of business
• Secure renewal and upselling programs
• Manage ongoing contract relationships and service delivery to clients for ten or more accounts
• Act as outward - facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts
• Build relationships with employer / group clients (not individual members) and partners with a UHG Client Relations Manager for overall and day - to - day service delivery
• Represent client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in PBM Client Account Management
• 5+ years of experience with Pharmacy Benefit strategies & pricing practices
• 3+ years of PBM client contract negotiation skills and proficiency in being consultative on programs and services that add value for clients
• 3+ years of Experience with solution selling and/ or PBM market dynamics/ competitive intelligence
• 3+ years of managing client contract performance guarantees
• 3+ years of experience developing project plans, timelines and implementations
• 3+ years of developing and presenting to various levels of leadership internal and external
• 3+ years of experience partnering with client brokers and consultants
• 3+ years of proficiency in documenting, tracking and prioritizing client needs and the actions to meet them
• Experience with solid oral and written communication
• Advanced understanding of PBM industry and Employee benefits
• Intermediate to advanced experience in Microsoft Office
• Proven ability to be highly organized while juggling multiple priorities simultaneously
• Ability to Travel 25% to visit client base which can be Nationwide

Preferred Qualifications:

• Experience working supporting Coalition clients
• Experience in Salesforce
• Proficiency in documenting, tracking and prioritizing client needs and the actions to meet them
• Proven motivated self-learner who seeks information, makes time to access and use resources provided, and seeks to improve resources for the team where there is opportunity; Strength in working in self-motivated environment with limited supervision
• Demonstrated leader and influencer that sets the stage for client success for your team and the broader organization

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.