Strategic Account Executive Coalitions - Remote

Optum; Eden Prairie (MN); Remote; USD 113,000 - 193,000; Full time

Job summary

Optum, a global health services organization, is seeking a Strategic Account Executive to manage a PBM book of business, drive renewals, and upsell services. You will be the client-facing resource, translating client needs into practical solutions and coordinating with internal teams.

This role requires strong communication and strategic selling capabilities. The position offers remote work from anywhere in the U.S., with travel up to 25% and a salary range of $112,700 to $193,200 per year, plus

Qualifications

• Experience in PBM client account management and contract renewal processes.
• Ability to negotiate contracts and upsell services effectively.
• Strong client relationship and communication skills.

Responsibilities

• Manage a book of business and maintain client satisfaction.
• Secure renewal and upsell programs with clients.
• Oversee contracts for ten or more accounts and ensure service delivery.
• Act as outward-facing client resource and coordinate with internal teams.
• Build relationships with employer/group clients and partner with Client Relations Manager.
• Represent clients internally to implement systems and projects.

Skills

PBM Client Management

Contract negotiation

Solution selling

Client relationships

Communication skills

Microsoft Office

Travel readiness

Tools

Salesforce

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start

Caring. Connecting. Growing together.

Great sales are the result of solid purpose, conviction, and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. The Strategic Account Executive manages ongoing client relationships and service delivery for an assigned book of business. Acts as the client centric, client facing resource for assigned clients. Represents clients internally as advocate and coordinates with other functional areas within the company to implement client benefits, complete projects, and address service needs. May work closely with sales on prospective clients and RFP responses. The Strategic Account Executive is responsible for the up - selling of appropriate services to clients, renewal of existing contracts and retention of membership and client satisfaction. Must be self - directed and able to work in a less structured environment. Candidate will be able to hold him / herself accountable. Can be a resource, coach, and teacher to others. Must be able to assess and interpret customer needs and requirements and identify solutions and company capabilities. Can translate concepts into practice. Able to work on complex problems and issues and provide innovative and effective solutions that support both the client and the company's goals and objectives. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Management of book of business
• Secure renewal and upselling programs
• Manage ongoing contract relationships and service delivery to clients for ten or more accounts
• Act as outward - facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts
• Build relationships with employer / group clients (not individual members) and partners with a UHG Client Relations Manager for overall and day - to - day service delivery
• Represent client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs

Required Qualifications

• 5+ years of experience in PBM Client Account Management
• 5+ years of experience with Pharmacy Benefit strategies & pricing practices
• 3+ years of PBM client contract negotiation skills and proficiency in being consultative on programs and services that add value for clients
• 3+ years of experience with solution selling and/ or PBM market dynamics/ competitive intelligence
• 3+ years of managing client contract performance guarantees
• 3+ years of experience developing project plans, timelines and implementations
• 3+ years of developing and presenting to various levels of leadership internal and external
• 3+ years of experience partnering with client brokers and consultants
• 3+ years of proficiency in documenting, tracking and prioritizing client needs and the actions to meet them
• Experience with solid oral and written communication
• Proven advanced understanding of PBM industry and Employee benefits
• Intermediate to advanced experience in Microsoft Office
• Proven ability to be highly organized while juggling multiple priorities simultaneously
• Ability to travel 25% to visit client base which can be nationwide

Preferred Qualifications

• Experience working supporting Coalition clients
• Experience in Salesforce
• Proficiency in documenting, tracking and prioritizing client needs and the actions to meet them
• Proven motivated self-learner who seeks information, makes time to access and use resources provided, and seeks to improve resources for the team where there is opportunity; Strength in working in self-motivated environment with limited supervision
• Demonstrated leader and influencer that sets the stage for client success for your team and the broader organization
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline:

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.