Strategic Client Director

Unleash Live Pty Ltd.; Los Angeles (CA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Unleash Live Pty Ltd. is seeking a Strategic Client Director to own growth and health of its largest multinational enterprise relationships.

You will lead a dedicated team around 3–5 world‑class operators, setting strategy, building executive relationships, and guiding revenue expansion across global accounts. The role adds senior commercial leadership, with accountability for portfolio growth, steering account planning, and ensuring delivery excellence.

Qualifications

• 10+ years in enterprise account management, strategic account leadership, or a senior commercial role.
• Experience opening doors to C-suite level within large, matrixed global organizations.
• Strong commercial acumen: deal structuring, pricing, forecasting, multi-year growth planning.
• Proven history as a people manager coaching senior account owners.
• Experience growing large, multi-region accounts with substantial revenue growth.
• Background in energy, oil and gas, mining, utilities or heavy-industry verticals is a plus.

Responsibilities

• Own the total growth number for the strategic accounts portfolio and lead a dedicated team.
• Direct account owners, coaching on planning, deal structuring, and forecasting.
• Open executive-level relationships and build credibility for multi-year expansion.
• Set commercial strategy for the portfolio and ensure delivery execution aligns with growth.
• Forecasting, portfolio reporting, and providing a credible view of growth to leadership.
• Identify expansion into new geographies, business units, sites and use cases.
• Travel extensively to support a small portfolio of large, dispersed accounts.

Skills

Executive relationships

Enterprise account leadership

SaaS

Forecasting

Deal structuring

Team leadership

Travel readiness

Job description

Unleash Live is an enterprise computer vision company working with critical infrastructure and asset-intensive operators across infrastructure, renewables, and cities and transport. We capture live video and sensor data from cameras, drones and robotics, analyze it with computer vision, and put the detections and context in front of the operators who act on them, from grid inspection and bushfire detection to transport safety and infrastructure resilience.

We are a deep tech company out of Australia, now scaling globally with teams in Sydney, the US and Europe. Our work sits at the intersection of computer vision and live operational data, in industries where the speed of a decision carries real consequence.

The Role

The Strategic Client Director is a new, senior leadership role created to own the growth and health of our largest global enterprise relationships. You will lead a dedicated team built specifically around three to five of the world's largest multinational infrastructure operators.

Each account is run day-to-day by an account owner who is deeply embedded in that business, bringing strong technical and operational expertise. This role adds senior commercial leadership to that foundation, setting strategy, building executive relationships, and opening doors at the highest levels of large, matrixed global organizations.

This is a senior people-management role. You will set the commercial strategy for the portfolio, coach your team on account planning and execution, and personally build and run relationships at the executive level within each account, while holding overall accountability for total portfolio growth.

This role reports to the Chief Revenue Officer, is hybrid and US-based, and carries extensive travel in support of a small portfolio of large, geographically dispersed global accounts.

What You'll Be Doing

• Own the total growth number for the strategic accounts portfolio, delivered through a dedicated team built around it.
• Lead and direct the account owners on your team, each an embedded subject matter expert on their account, coaching their commercial planning, deal structuring, and forecasting discipline.
• Personally open doors and build relationships at the executive level (C-suite, SVP, VP) within each account, reaching where the account owners' technical depth alone cannot.
• Bring commercial rigor to every account plan: pricing and deal structure, negotiation strategy, and a credible multi-year growth case for each relationship.
• Direct the wider account team, including the delivery function that executes on existing commitments, since further growth depends on reliable execution of what's already been promised.
• Identify and pursue expansion into new geographies, business units, sites and use cases within each parent organization.
• Own forecasting and portfolio reporting, giving company leadership one accurate, credible view of where each account stands and where growth is coming from.

What You'll Bring

• 10+ years in enterprise account management, strategic account leadership, or a comparable senior commercial role, ideally in SaaS, industrial technology, or B2B technology serving Fortune 500 or equivalent global enterprises.
• A demonstrated track record of opening doors and securing access at the executive or C-suite level inside large, matrixed global organizations, not just managing relationships once they exist.
• Strong commercial acumen: deal structuring, negotiation, pricing strategy, and forecasting, with the judgment to build a credible multi-year growth case for a global account.
• Demonstrated experience as a people manager: a track record of leading and coaching senior account owners, particularly technical or product-depth specialists who need commercial coaching rather than product knowledge.
• Demonstrated success growing large, complex, multi-region accounts, with a track record of owning and moving a significant revenue growth number, personally or through a team.
• Experience in energy, oil and gas, mining, utilities, or a related heavy-industry vertical, or a demonstrated ability to build credibility quickly in a technical, safety-conscious operating environment.
• A track record of directing cross-functional delivery teams to protect and grow client relationships, without being the person delivering the day-to-day work yourself.
• Excellent executive communication and presentation skills.
• Willingness to travel extensively in support of a small number of large, geographically dispersed accounts.

Preferred

• Experience in a company transitioning from founder-led or generalist account coverage to a dedicated strategic accounts function.
• Familiarity with computer vision, drone or robotics technology, or IoT-enabled industrial systems.
• Experience managing accounts with formal master service agreements and multi-year expansion roadmaps.
• Multi-region account experience beyond North America.

About You

• A portfolio-level thinker, not single-deal focused.
• You lead through others and build team capability, rather than carrying every relationship yourself.
• You're comfortable being the most senior person clients deal with, and the escalation point for your own team.
• You believe growth is earned through consistent delivery, not just quarterly numbers.