Strategic Change, Risk & Controls Analyst

Global Payments; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Global Payments is seeking a Change, Risk and Controls Analyst to join the CRCG team and help shape the governance of change across products, technology, and operations. You’ll partner with stakeholders to identify risks early and drive safer delivery while strengthening audit readiness and reducing operational risk.

You will help document and track remediation activities, coordinate across functions, and monitor trends to inform leadership decisions.

Qualifications

• Experience supporting risk management, controls, audit, compliance, governance, change management, project management, or related operational activities within a complex business environment.
• Ability to analyze information, identify risks and control gaps, and translate findings into practical recommendations that support business objectives.
• Strong collaboration and communication skills, with a proven ability to build relationships and work effectively across business, product, technology, operations, legal, compliance, and risk functions.
• Demonstrated ability to manage multiple priorities, maintain high-quality documentation, and deliver accurate results in a fast-paced, deadline-driven environment.
• A proactive and accountable mindset with a commitment to continuous learning, problem-solving, and driving positive outcomes for colleagues, clients, and the business.

Responsibilities

• Drive risk-informed change outcomes by partnering with initiative owners and stakeholders to identify risks early, enabling safer delivery, reducing rework, and improving execution across business and technology initiatives.
• Strengthen governance and control effectiveness by ensuring risk review decisions, control requirements, and remediation activities are documented, tracked, and maintained in an audit-ready manner that supports organizational accountability.
• Influence successful initiative delivery by coordinating cross-functional partners, resolving documentation and control gaps, and keeping critical actions moving toward timely completion and measurable business outcomes.
• Improve transparency and decision-making by monitoring risks, actions, dependencies, and trends, providing insights that help leaders prioritize issues and proactively manage change-related exposure.
• Advance continuous improvement opportunities by identifying recurring challenges, process inefficiencies, and governance gaps, helping enhance the effectiveness, consistency, and scalability of CRCG processes.

Skills

Risk management

Governance & controls

Cross-functional collaboration

Project management

Communication

Analytical thinking

Tools

ServiceNow

SharePoint

Power BI

Job description

Global Payments is seeking a Change, Risk and Controls Analyst to join the CRCG team and help shape the governance of change across products, technology, and operations. You’ll partner with stakeholders to identify risks early and drive safer delivery while strengthening audit readiness and reducing operational risk.

You will help document and track remediation activities, coordinate across functions, and monitor trends to inform leadership decisions.