Change, Risk and Controls Analyst

Global Payments; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Global Payments is seeking a Change, Risk and Controls Analyst to join the CRCG team and help shape the governance of change across products, technology, and operations. You’ll partner with stakeholders to identify risks early and drive safer delivery while strengthening audit readiness and reducing operational risk.

You will help document and track remediation activities, coordinate across functions, and monitor trends to inform leadership decisions.

Qualifications

• Experience supporting risk management, controls, audit, compliance, governance, change management, project management, or related operational activities within a complex business environment.
• Ability to analyze information, identify risks and control gaps, and translate findings into practical recommendations that support business objectives.
• Strong collaboration and communication skills, with a proven ability to build relationships and work effectively across business, product, technology, operations, legal, compliance, and risk functions.
• Demonstrated ability to manage multiple priorities, maintain high-quality documentation, and deliver accurate results in a fast-paced, deadline-driven environment.
• A proactive and accountable mindset with a commitment to continuous learning, problem-solving, and driving positive outcomes for colleagues, clients, and the business.

Responsibilities

• Drive risk-informed change outcomes by partnering with initiative owners and stakeholders to identify risks early, enabling safer delivery, reducing rework, and improving execution across business and technology initiatives.
• Strengthen governance and control effectiveness by ensuring risk review decisions, control requirements, and remediation activities are documented, tracked, and maintained in an audit-ready manner that supports organizational accountability.
• Influence successful initiative delivery by coordinating cross-functional partners, resolving documentation and control gaps, and keeping critical actions moving toward timely completion and measurable business outcomes.
• Improve transparency and decision-making by monitoring risks, actions, dependencies, and trends, providing insights that help leaders prioritize issues and proactively manage change-related exposure.
• Advance continuous improvement opportunities by identifying recurring challenges, process inefficiencies, and governance gaps, helping enhance the effectiveness, consistency, and scalability of CRCG processes.

Skills

Risk management

Governance & controls

Cross-functional collaboration

Project management

Communication

Analytical thinking

Tools

ServiceNow

SharePoint

Power BI

Job description

Job Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Change, Risk and Controls Analyst to join our ever-evolving Change, Risk and Control Governance (CRCG) team and help shape the future of global commerce. In this role, you will help ensure change is delivered with confidence by enabling teams across the business to identify, assess, and manage risk early in the delivery lifecycle. Your work will strengthen governance, improve audit readiness, reduce operational risk, and support better business outcomes across products, technology, and operations. As a trusted partner to stakeholders throughout the organization, you’ll help create transparency, drive accountability, and influence how change is governed at scale, contributing directly to Global Payments’ mission of delivering secure, innovative, and reliable payment experiences around the world.

What you'll own

• Drive risk-informed change outcomes by partnering with initiative owners and stakeholders to identify risks early, enabling safer delivery, reducing rework, and improving execution across business and technology initiatives.
• Strengthen governance and control effectiveness by ensuring risk review decisions, control requirements, and remediation activities are documented, tracked, and maintained in an audit-ready manner that supports organizational accountability.
• Influence successful initiative delivery by coordinating cross-functional partners, resolving documentation and control gaps, and keeping critical actions moving toward timely completion and measurable business outcomes.
• Improve transparency and decision-making by monitoring risks, actions, dependencies, and trends, providing insights that help leaders prioritize issues and proactively manage change-related exposure.
• Advance continuous improvement opportunities by identifying recurring challenges, process inefficiencies, and governance gaps, helping enhance the effectiveness, consistency, and scalability of CRCG processes.

What you’ll bring

• Experience supporting risk management, controls, audit, compliance, governance, change management, project management, or related operational activities within a complex business environment.
• Ability to analyze information, identify risks and control gaps, and translate findings into practical recommendations that support business objectives.
• Strong collaboration and communication skills, with a proven ability to build relationships and work effectively across business, product, technology, operations, legal, compliance, and risk functions.
• Demonstrated ability to manage multiple priorities, maintain high-quality documentation, and deliver accurate results in a fast-paced, deadline-driven environment.
• A proactive and accountable mindset with a commitment to continuous learning, problem-solving, and driving positive outcomes for colleagues, clients, and the business.
• It’s a bonus if you have Professional certifications or training in risk, audit, governance, project management, change management, or process improvement disciplines.
• Experience using governance, risk, and compliance (GRC) tools, workflow platforms, reporting solutions, or project management technologies such as ServiceNow, SharePoint, Power BI, or similar systems.
• Experience working within financial services, payments, technology, or other highly regulated industries where risk and control management are critical to business success.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer.

EEOC Statement Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test.

In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success.

Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].

Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].