Strategic Carrier Procurement Specialist

Circle Logistics; Springdale (AR); On-site; USD 48,000 - 68,000; Full time

Job summary

Circle Logistics is seeking a Carrier Procurement Representative to build and manage carrier relationships, secure capacity, and support profitable freight coverage across the network. This hands-on role emphasizes procurement, development, and operational excellence in a fast-paced brokerage environment.

The position focuses on developing repeat carrier relationships, expanding engagement, and improving utilization rates to drive service consistency and profitability.

Qualifications

• High School diploma, GED, or equivalent experience required.
• Associate's or Bachelor's Degree in Supply Chain, Logistics, Business, or related field (preferred).
• 1–3+ years of freight brokerage, carrier procurement, transportation operations, sales, customer service, or related experience.
• Demonstrated experience negotiating rates and managing relationships in transportation environments.
• Working knowledge of carrier economics, freight markets, and transportation operations.
• Proficiency with TMS and CRM platforms.
• Advanced proficiency in Microsoft Office and Google Workspace, including spreadsheet reporting, data analysis, and reporting tools.

Responsibilities

• Source, qualify, onboard, and develop carrier relationships across Circle Logistics' freight network.
• Build and maintain a diversified carrier portfolio spanning dry van, reefer, flatbed, expedited, and specialized transportation modes.
• Cultivate repeat carrier relationships to enhance service consistency and freight coverage.
• Negotiate competitive buy rates while balancing service expectations with profitability objectives.
• Evaluate carrier performance, pricing, service metrics, and reliability on an ongoing basis.
• Partner with Fraud and Compliance teams to ensure rigorous carrier onboarding, vetting, and fraud prevention protocols.
• Maintain accurate and current carrier information, rate history, and documentation within the TMS.
• Leverage market data, load boards, and transportation indices to inform procurement decisions.
• Identify and capitalize on opportunities to improve lane profitability through strategic carrier development and pricing discipline.
• Support spot bid pricing, freight coverage initiatives, and procurement projects as assigned.
• Develop comprehensive understanding of seasonal trends, regional market dynamics, fuel fluctuations, and carrier economics.
• Collaborate with account management and sales teams to support new and existing business opportunities.
• Increase repeat carrier utilization and reduce reliance on transactional freight coverage.
• Establish and nurture long‑term working relationships with asset‑based carriers, owner‑operators, and regional fleets.
• Serve as the primary point of contact for assigned carrier relationships.
• Address service failures, disputes, and operational issues with professionalism and urgency.
• Maintain comprehensive carrier performance records tracking service quality, communication, acceptance rates, claims, and on‑time delivery.
• Participate actively in carrier development initiatives and relationship‑building activities.

Skills

Negotiation

Relationship-building

Urgency

Data-driven

Communication

Problem-solving

Time management

Education

High School diploma or GED

Associate's or Bachelor's Degree in Supply Chain / Logistics or related field (preferred)

Tools

TMS

CRM

Microsoft Office

Google Workspace

Spreadsheet reporting

Job description

Circle Logistics is seeking a Carrier Procurement Representative to build and manage carrier relationships, secure capacity, and support profitable freight coverage across the network. This hands-on role emphasizes procurement, development, and operational excellence in a fast-paced brokerage environment.

The position focuses on developing repeat carrier relationships, expanding engagement, and improving utilization rates to drive service consistency and profitability.