Strategic Business Systems Analyst - Agile & Data-Driven

Relha LLC; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

PNC is seeking an experienced Business Systems Analyst Consultant to act as a strategic liaison between Business and Technology teams in a fast-paced financial services environment. You will lead analysis, document complex requirements, and support Agile delivery and SAFe practices while collaborating with Product Owners, Scrum Masters, and developers to drive measurable business value.

Excellent communication and mentoring of junior analysts are expected as part of promoting knowledge sharing

Qualifications

• Bachelor's degree in Business, Computer Science, Information Systems, Finance, or related field.
• Minimum 3+ years of experience as a Business Analyst Lead, Senior Business Analyst, or Business Systems Analyst.
• Strong experience within the financial services industry.
• Intermediate to advanced SQL skills with experience performing data analysis in Oracle and other database platforms.
• Experience in understanding APIs, REST services and API testing tools like Postman etc.
• Experience working with Agile methodologies and Agile management tools such as Jira.
• Strong understanding of Software Development Life Cycle (SDLC) and Agile delivery practices.
• Excellent written, verbal, and presentation communication skills.
• Experience working directly with business partners, technical teams, and senior leadership.

Responsibilities

• Lead business analysis activities for large-scale, cross-functional initiatives and technology programs.
• Elicit, analyze, document, and validate complex business, functional, data, and technical requirements.
• Perform impact analysis, gap analysis, process analysis, and data analysis to support strategic business decisions.
• Create and maintain business requirements documents, user stories, process flows, use cases, and functional specifications.
• Work closely with business stakeholders to understand objectives and translate them into actionable technology solutions.
• Analyze existing systems, processes, and workflows and recommend improvements to increase efficiency and effectiveness.
• Serve as the primary liaison between business units and IT teams, ensuring alignment of priorities and successful project delivery.
• Facilitate discussions between technical and non-technical stakeholders, helping bridge communication gaps and drive consensus.
• Influence decision-making through data-driven recommendations and business insights.
• Lead by example in fostering a collaborative, inclusive, and high-performing team environment.
• Mentor and guide junior Business Analysts while promoting knowledge sharing and continuous learning.
• Actively participate in Agile ceremonies including PI Planning, Sprint Planning, Backlog Refinement, Reviews, and Retrospectives.
• Collaborate with Product Owners, Scrum Masters, Architects, and Development teams to prioritize and manage business requirements.
• Support organizations operating within the SAFe Agile framework and contribute to Agile maturity initiatives.
• Perform data analysis using SQL and other analytical tools to support business and operational decisions.
• Analyze data within Oracle and other database platforms to identify trends, issues, and opportunities.
• Define and document requirements for APIs, microservices, and system integrations.
• Partner with development teams to ensure technical solutions meet business objectives.
• Participate in release management planning, coordination, and execution activities.
• Ensure requirements and deliverables are properly aligned with release schedules and business priorities.
• Monitor application performance, user experience, and stakeholder feedback to identify areas for continuous improvement.
• Support implementation activities, testing efforts, and production deployments as required.
• Provide senior-level consulting services to business and technology teams on process improvement initiatives.
• Evaluate systems, tools, and technology solutions to ensure they are cost-effective and aligned with business goals.
• Recommend improvements to business processes, operating models, and technology solutions that drive measurable business value.

Skills

Analytical thinking

Stakeholder management

Agile delivery

Communication

Leadership

Mentoring

SQL

Oracle

APIs

Postman

Jira

SDLC understanding

Education

Bachelor's degree in Business, Computer Science, Information Systems, Finance, or related field

Tools

Jira

Postman

REST APIs

API Testing

Job description

PNC is seeking an experienced Business Systems Analyst Consultant to act as a strategic liaison between Business and Technology teams in a fast-paced financial services environment. You will lead analysis, document complex requirements, and support Agile delivery and SAFe practices while collaborating with Product Owners, Scrum Masters, and developers to drive measurable business value.

Excellent communication and mentoring of junior analysts are expected as part of promoting knowledge sharing