Strategic Business Analyst – Data & ERP Systems

China Telecom Americas, Inc.

Herndon (VA)

On-site

USD 145,000 - 150,000

Full time

14 days+

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Job summary

China Telecom Americas, Inc. is seeking a Business Analyst to monitor KPIs and service metrics, analyze operations, and optimize internal processes.

You will transform data into actionable insights for market research, risk assessment, and corporate planning, while supporting billing systems across currencies. This role collaborates across internal units and external partners to drive continuous improvement.

Qualifications

Master’s degree in data analysis, information technology, computer science, or related field.
Two years of experience in business and systems support analysis or similar.
Two years of experience with enterprise corporate data systems including SAP financial system administration.
Experience with SQL-based data analysis or reporting tools (e.g., Oracle PL/SQL, Excel).
Experience in the telecommunications industry or related enterprise technology business.

Responsibilities

Monitor KPIs and service metrics to evaluate system performance and identify gaps.
Analyze operational challenges and optimize internal business and financial procedures.
Transform and visualize data to generate insights for market research and planning.
Lead post-sales financial system support, manage cash flow and prepare reports.
Collaborate with internal teams and external partners to ensure daily performance of billing systems.
Conduct budgeting, forecasting, and cost-control analyses using SAP data.