Strategic Business Analyst

By Light Professional IT Services LLC; Fort Meade (MD); On-site; USD 120,000 - 160,000; Full time

Job summary

By Light Professional IT Services LLC seeks an Information Manager/Knowledge Manager to support the DoD Cyber Defense Command at Fort Meade, MD. You will help manage real-time information needs for cyberspace defensive operations and translate requirements into actionable, integrated solutions.

The role collaborates with a KM team to handle metadata tagging, records management, and governance across directorates, ensuring effective information flow and compliance.

Qualifications

• Foundational knowledge in Information Management (IM) / Knowledge Management (KM).
• Solid practical experience with SharePoint end users and Office products.
• Effective written and verbal communication for diverse audiences.
• Experience handling FOIA, records management, and metadata tagging.

Responsibilities

• Serve as the forward extension of the KM team to enhance KM efforts across directorates.
• Support knowledge management across people, processes and tools.
• Act as Content Manager for specified directorates and translate requirements into solutions.
• Design and document processing to support operational mission requirements.
• Provide recommendations for process enhancements and risk management.
• Support FOIA requests and records management activities including metadata tagging.

Skills

KM basics

SharePoint End User

Communication skills

Microsoft Office

Education

Bachelor’s Degree

Tools

SharePoint

SharePoint Designer

Microsoft Office

Job description

Company Overview

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.

Position Overview

Information Manager/Knowledge Manager to work as part of a dynamic Knowledge Management (KM) Team in support DoD Cyber Defense Command at Fort Meade, MD. As a key team member, you will support the operational information needs for real time cyberspace defensive operations that are executed across the Department of Defense.

Responsibilities

• Serve as the forward extension of the KM team within the staff to enhance the effectiveness of KM efforts in the directorates.
• Support the implementation of Knowledge Management efforts in the directorates across all domains - people, processes, and tools.
• Serve as a Content Manager for specified directorates
• Provide the ability to translate operational requirements into logical and integrated technical solutions; advise the staff members on holistic methodologies to accomplish their tasks and missions given their respective problem sets.
• Provide the ability to design, document and orchestrate doctrinally sound processes to support operational mission requirements.
• Proactively make recommendations for process enhancements and new process development.
• Provide moderate technical expertise, oversight and control in communications, time management, quality assurance, quality control and management, process development and risk management. The contractor shall also provide a team that shall:
• Provide support to Freedom of Information Act (FOIA) requests from higher headquarters or through the task management system.
• Provide support to Records Management efforts to include Development of “meta data tagging” efforts and developing structure.

Required Experience/Qualifications

• Foundational working Knowledge in Information Management (IM) /Knowledge Management (KM)
• SharePoint End User
• Basic Understanding of SharePoint Out-of-the-Box Features
• Experience with Microsoft Office Products
• Effective communication and presentation skills (verbal and written)

Preferred Experience/Qualifications

• SharePoint experience with creating sites, editing pages, list items, and changing site permissions
• Familiar with SharePoint Designer
• Records Management Experience
• Process Development
• Bachelor’s Degree

Special Requirements/Security Clearance

• Active DoD TS/SCI clearance

Salary Range

Based on the roles, responsibilities, and requirements, the projected pay range for this position is: $120,000 - $160,000.

The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. When extending an offer, By Light also considers other variables such as (but not limited to) work experience, education, training, skill set, internal peer equity, clearance level, and market conditions. In addition, By Light provides an extensive selection of benefits and offerings to our employees.