Strategic Benefits Advisor & Client Advocate

Swartsmanning; Las Vegas (NV); On-site; USD 70,000 - 110,000; Full time

Job summary

Swarts, Manning & Associates in Las Vegas, NV is seeking an experienced Employee Benefits Account Manager to oversee a portfolio of benefits clients. You will build lasting relationships with clients, producers, carriers, and vendors to design, communicate, and manage effective benefit programs.

The role emphasizes renewals, plan design, open enrollment, analytics, and compliance. You will lead client meetings, present options, and ensure accurate administration and proactive service.

Qualifications

• 3+ years of professional employee benefits experience preferred.
• Experience managing employee benefits clients and renewals.
• Strong knowledge of group health and welfare plans.
• Life & Health Insurance License required.
• Experience with EPIC, Navigator, and benefits analytics preferred.

Responsibilities

• Manage and service an established book of employee benefits clients.
• Provide proactive day-to-day client service by anticipating client needs and responding to questions, concerns, and service issues.
• Serve as a trusted advisor to clients by providing guidance on employee benefit strategies, plan design, renewals, and benefit program administration.
• Manage the employee benefits renewal process, including reviewing plan performance, evaluating options, coordinating with carriers and vendors, and preparing recommendations for clients.
• Review benefit plan data, claims information, utilization trends, underwriting information, and other relevant analytics to help clients make informed benefit decisions.
• Coordinate with insurance carriers and benefit vendors to obtain quotes, resolve issues, negotiate solutions, and ensure client needs are effectively communicated.
• Prepare and present benefit plan recommendations, renewal proposals, and other client-facing materials.
• Lead client meetings and employee open enrollment presentations, clearly communicating benefit options and helping employees understand their plans.
• Assist clients and employees with claims, eligibility, enrollment, billing, and other plan administration issues, coordinating with carriers and vendors to reach timely resolutions.
• Identify opportunities to improve plan performance, strengthen benefit offerings, and deepen client relationships.
• Provide clients with guidance regarding applicable employee benefits compliance and regulatory requirements.
• Maintain accurate and timely client and account information within the agency management system.
• Collaborate closely with producers and internal team members to provide a consistent and high-quality client experience.
• Ensure regulatory requirements are met and comply with all internal policies and procedures.
• Other duties as assigned.

Skills

Client relationships

Benefits knowledge

Communication

Open enrollment

Team collaboration

Microsoft Office

Education

Life & Health License

Tools

EPIC

Navigator

Adobe tools

Microsoft Office Suite

Job description

Swarts, Manning & Associates in Las Vegas, NV is seeking an experienced Employee Benefits Account Manager to oversee a portfolio of benefits clients. You will build lasting relationships with clients, producers, carriers, and vendors to design, communicate, and manage effective benefit programs.

The role emphasizes renewals, plan design, open enrollment, analytics, and compliance. You will lead client meetings, present options, and ensure accurate administration and proactive service.