Strategic BD Director — Marketing & Client Services

Keating Muething & Klekamp PLL (KMK Law); Cincinnati (OH); On-site; USD 140,000 - 210,000; Full time

Job summary

Keating Muething & Klekamp PLL (KMK Law) in Cincinnati seeks a Director of Business Development to shape and execute the firm’s BD, marketing, and client services strategy. You will lead initiatives, coordinate with attorneys, and design programs to drive measurable growth and client satisfaction.

The role requires senior BD/marketing experience in professional services, strong communication, and the ability to manage budgets and cross-functional teams.

Qualifications

• Significant BD and/or Marketing experience in a professional services environment (law firm preferred).
• Familiarity with corporate law firm services and client needs.
• Customer service focused, proactive, responsive, and action oriented.
• Ability to design and implement effective business development strategies.
• Ability to communicate with and earn the confidence of lawyers and staff.
• Excellent interpersonal, oral, and written communication skills.
• Highly organized and able to work independently and in a team.
• Proficient with Microsoft Office; experience with database management, internet research, and website marketing.

Responsibilities

• Lead the firm’s business development, marketing, and client services initiatives, including strategic planning, client service programs, cross-marketing efforts, and measurable growth-related programs.
• Identify opportunities to expand business with existing clients and pursue new business generation with tangible results.
• Actively participate in the community and local organizations to establish relationships and develop potential opportunities.
• Coordinate with attorneys on responses to requests for proposals to ensure high quality deliverables.
• Meet regularly with Practice Group Leaders and other attorneys to implement business development strategies and achieve goals.
• Coordinate client surveys, client feedback interviews, and periodic client service meetings with representative clients and Relationship Partners, using research tools to evaluate initiatives and identify growth opportunities.
• Oversee planning and execution of client seminars, lawyer speaking engagements, events, sponsorships, and other marketing efforts.
• Plan and implement the use of the firm’s resources for client entertainment and business development to maximize opportunities.
• Develop and maintain marketing materials including brochures, attorney bios, website content, branding templates, RFP templates, presentations, and other BD materials.
• Develop and implement the firm’s communications, PR, and advertising programs, including internal publications, external publicity, client alerts, firm announcements, media contracts, and advertising campaigns.
• Periodically design, plan, and conduct in-house marketing, BD, and client service training sessions, in coordination with the CIO, maintain CRM oversight and data accuracy.
• Monitor industry publications for developments in law firm marketing, BD, and client service.
• Develop, mentor, and work collaboratively with Business Development team members.
• Prepare the annual marketing budget for the firm and practice groups, and evaluate BD/marketing expenses with leadership.
• Provide regular feedback to the Board, Managing Partner, and Executive Director on BD programs and results.
• Other duties as assigned.

Skills

Business development

Marketing

Relationship building

Communication

Organization

MS Office

Research

Website marketing

Tools

CRM software

Job description

Keating Muething & Klekamp PLL (KMK Law) in Cincinnati seeks a Director of Business Development to shape and execute the firm’s BD, marketing, and client services strategy. You will lead initiatives, coordinate with attorneys, and design programs to drive measurable growth and client satisfaction.

The role requires senior BD/marketing experience in professional services, strong communication, and the ability to manage budgets and cross-functional teams.