Strategic Assessments & Team Effectiveness Leader

Capital One; Richmond (VA); On-site; USD 98,000 - 124,000; Full time

Job summary

Capital One’s Enterprise Learning & Development (L&D) team is seeking a Principal Associate, Assessments & Team Effectiveness, to serve as a Program Manager partnering with learning consultants to analyze, identify and recommend learning experiences for people leaders and teams across Capital One.

The ideal candidate will analyze our current assessments portfolio, collaborate with leaders to define go-forward offerings, and manage the portfolio and vendor relationships, all while

Qualifications

• Bachelor’s Degree or military experience.
• At least 2 years of experience in program management, learning delivery, or talent assessment/development.
• At least 2 years of experience using or managing team effectiveness models and tools such as the Tuckman model, the Lencioni model, CliftonStrengths, SDI (Core Strengths), MBTI, DiSC, Hogan or other team or personality assessments.
• At least 1 year of experience facilitating assessment debriefs or workshops.

Responsibilities

• Recommend, implement, and maintain assessments and team effectiveness offerings to support teams with collaboration, norming, planning, and team building.
• Co-create a strategy and needs analysis for third party vendors in this space, with clear recommendations for measuring results and return on investment.
• Consult and collaborate with stakeholders to identify gaps and emerging needs grounded in data insights.
• Establish close working relationships with several key functions across the L&D team (facilitation, vendor management, budget management, operations) to ensure seamless delivery of assessment learning needs.
• Build and manage the assessments portfolio and suite of offerings, managing vendor relationships, and updating the content as needed.
• Analyze data (i.e. participation trends and feedback) to provide recommendations and insights to support the portfolio’s strategy development and offerings.
• Partner with identified stakeholders to align learning efforts to various organizational/business imperatives.

Skills

Program management

Learning & development

Stakeholder collaboration

Assessments

Team effectiveness

Education

Bachelor’s degree or military experience

Job description

Capital One’s Enterprise Learning & Development (L&D) team is seeking a Principal Associate, Assessments & Team Effectiveness, to serve as a Program Manager partnering with learning consultants to analyze, identify and recommend learning experiences for people leaders and teams across Capital One.

The ideal candidate will analyze our current assessments portfolio, collaborate with leaders to define go-forward offerings, and manage the portfolio and vendor relationships, all while