Strategic AR Specialist - Collections & Process Improvement

CFC- Chatham Financial Corporation; Kennett Square (Chester County); On-site; USD 65,000 - 90,000; Full time

Job summary

Chatham Financial is seeking an organized AR Specialist to lead accounts receivable collections and related process improvements at our Kennett Square, PA office. You will drive collections strategies, liaise with customers, and support month-end closing while identifying technology enhancements to improve key metrics.

The role emphasizes collaboration across departments, accurate record-keeping, and adherence to company policies. A proactive, detail-oriented professional will thrive here.

Qualifications

• Knowledge of accounting principles and accounts receivable processes.
• Experience with ERP systems and accounting software.
• Proficiency in Microsoft Excel and Microsoft Office Suite.
• Strong communication, negotiation, and customer service skills.

Responsibilities

• Monitor customer accounts and develop collections strategies for overdue balances.
• Contact customers via phone, email, and written correspondence to collect outstanding payments.
• Assist with the posting of customer payments within the accounting system.
• Investigate and resolve payment discrepancies, short payments, and billing disputes.
• Reconcile customer accounts and maintain accurate account records.
• Review aging reports and prioritize collection activities.
• Prepare collection status reports and provide updates to management.
• Collaborate with internal departments to resolve invoicing and payment issues.

Skills

Accounting principles

Accounts receivable

Excel

Communication

Organization

Deadline management

Tools

ERP systems

Accounting software

Job description

Chatham Financial is seeking an organized AR Specialist to lead accounts receivable collections and related process improvements at our Kennett Square, PA office. You will drive collections strategies, liaise with customers, and support month-end closing while identifying technology enhancements to improve key metrics.

The role emphasizes collaboration across departments, accurate record-keeping, and adherence to company policies. A proactive, detail-oriented professional will thrive here.