Strategic Analytics Vice President

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 180,000 - 260,000; Full time

Job summary

JPMorgan Chase & Co. in Wilmington seeks a Vice President to lead risk criteria for retail overdraft and connected commerce collections. You will optimize recovery strategies, drive innovation, and collaborate across teams to strengthen the risk framework while supporting business growth.

The role requires deep credit risk expertise, strong leadership, and the ability to influence senior stakeholders with clear communication. You will champion best practices in risk management and compliance.

Qualifications

• Understanding of account lifecycle incl. underwriting, portfolio management & collections.
• Detailed knowledge of key performance metrics and profitability drivers.
• Bachelor’s degree or equivalent experience.
• Experience in credit risk management focusing on overdraft/connected commerce collections.

Responsibilities

• Develop and execute risk criteria for retail overdraft and connected commerce collections.
• Oversee collection and recovery processes to ensure effective outcomes.
• Conduct risk assessments and implement mitigation measures.
• Establish and maintain policies and procedures for compliance and best practices.
• Monitor and analyze KPIs, reporting insights to senior management.
• Lead and mentor risk management professionals, fostering continuous improvement.
• Collaborate with cross-functional teams for holistic risk strategies.
• Integrate analytics and technology to enhance processes.
• Ensure compliance with applicable laws and regulations.
• Articulate risk impacts to business functions and leaders.

Skills

Account lifecycle

KPI knowledge

Communication skills

MS Office

SAS

Education

Bachelor’s degree or equivalent

Tools

SAS

Microsoft Excel

Job description

Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Vice President in the Risk Management team, you lead the development and execution of risk criteria for retail overdraft and connected commerce collection and recovery. You help us optimize recovery strategies, collaborate across teams, and drive innovation. You will use your expertise to strengthen our risk framework and support business growth. We value your inclusive approach and commitment to excellence.

Job responsibilities:

• Develop and execute risk management criteria for retail overdraft and connected commerce collections
• Oversee collection and recovery processes to ensure effective outcomes
• Conduct risk assessments and implement mitigation measures
• Establish and maintain policies and procedures for compliance and best practices
• Monitor and analyze key performance indicators, reporting insights to senior management
• Lead and mentor risk management professionals, fostering continuous improvement
• Collaborate with cross-functional teams for holistic risk management strategies
• Integrate advanced analytics and technology solutions to enhance processes
• Ensure compliance with relevant laws and regulations
• Articulate the impact of risks and issues on business functions
• Influence business leaders with clear communication

Required qualifications, capabilities, and skills:

• Understanding of account lifecycle, including underwriting, portfolio management, and collections
• Detailed knowledge of key performance metrics and profitability drivers
• Bachelor’s degree or equivalent experience
• Experience in credit risk management with focus on overdraft and/or connected commerce collection and recovery
• Solid functional knowledge in credit risk strategy, business development, product development, and project management
• Understanding of cross-functional dependencies to support risk appetite
• Ability to articulate business impacts of risks and issues
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite and ability to translate business problems into technical solutions
• SAS or equivalent data mining expertise

Preferred qualifications, capabilities, and skills:

• 7+ years of financial services experience in risk management, controls, audit, quality assurance, or compliance
• Bachelor’s degree in Finance, Business Administration, Risk Management, Law, Engineering, or related field; Master’s degree or professional certification (CFA, FRM, JD) preferred
• Extensive experience in risk management, especially in collection and recovery
• Proven track record in developing and implementing collection and recovery strategies
• Strong analytical skills for interpreting complex data
• Excellent leadership and team management abilities