Strategic Analytics Lead, Specialty Value & Impact

CVSHealth; Massachusetts; On-site; USD 66,330 - 145,860; Full time

Job summary

CVS Health is seeking a Manager – Specialty Strategy and Business Value to advance technology and operational priorities within CVS Specialty. You’ll transform data, insights and cross‑functional needs into clear strategies and executive‑ready recommendations.

Partner with Specialty Technology, Product, Engineering, Operations and Finance to identify high‑impact opportunities, quantify value and support roadmap prioritisation and value tracking.

Qualifications

• 5–7 years of overall work experience with 3+ years focusing on pharmacy operations.
• 3+ years of experience in data analytics, business analytics, financial analysis, operational analytics, value measurement or performance reporting.
• Demonstrated ability to analyse and synthesize large amounts of complex data into relevant, actionable insights.
• Strong written and verbal communication skills, with the ability to tailor messaging for operational, cross‑functional and leadership audiences.
• Ability to develop and deliver presentations that clearly communicate business opportunities, risks, recommendations and measurable outcomes.
• Ability to create clear, concise, executive‑ready materials that translate complex work into business impact, trade‑offs, risks, opportunities and next steps.
• Strong attention to detail with the ability to manage multiple priorities, adjust quickly and meet deadlines in a fast‑paced environment.
• Strong stakeholder‑management skills with the ability to partner effectively across Product, Engineering, Operations, Finance, Resource Planning and business teams.
• High energy, strong sense of urgency and demonstrated ownership in driving work forward from analysis through recommendation, alignment and execution support.
• Ability to work independently through ambiguity, structure complex problems, influence outcomes without direct authority and drive clarity across cross‑functional teams.
• Advanced proficiency with Microsoft Office Suite, including PowerPoint, Excel, Teams, Outlook and Copilot.
• Experience using SQL, Python or related analytics tools to support data modelling, forecasting, dashboarding, scenario analysis and business‑case development.

Responsibilities

• Conduct quantitative and qualitative analyses to evaluate business performance, operational pain points, workflow opportunities and areas for improvement.
• Collect, analyse and synthesise business, operational, product, financial and colleague workflow data to identify trends, insights, risks and value opportunities.
• Develop business cases, feasibility assessments, cost‑benefit analyses, value‑sizing models and benefit‑realisation frameworks for proposed solutions, technology enhancements and operational improvements.
• Assess the effectiveness, adoption, operational impact and service‑efficiency contribution of Specialty Technology products and enabled capabilities.
• Translate complex analysis into clear, concise, actionable insights that support leadership decision‑making and roadmap prioritisation.
• Create executive‑ready summaries, presentations, dashboards, value‑tracking materials and recommendations for cross‑functional and senior‑leadership audiences.
• Partner with Product, Engineering, Operations, Finance, Resource Planning and business stakeholders to validate assumptions, define success measures, align on ownership and support ongoing value tracking.
• Support roadmap prioritisation, discovery, sizing, development, implementation and post‑launch performance monitoring for Specialty Technology and value‑acceleration initiatives.
• Conduct impact assessments and gather stakeholder feedback to inform solution design, rollout approach, operational readiness, change‑management needs and go‑forward recommendations.
• Facilitate meetings, workshops and presentations to gather requirements, validate solutions, align partners, surface risks and support decision‑making.
• Help simplify the Specialty front‑end colleague experience, particularly for Pharmacy Service Representatives and operational teams impacted by technology, workflow and process changes.
• Actively contribute to team meetings, brainstorming sessions and collaborative projects by sharing ideas, providing feedback and helping advance Strategic Analyst Team priorities.
• Leverage analytics techniques and tools, including SQL, Python, Excel, Tableau, Power BI and related platforms, to gather data, create models, forecast impact, develop dashboards and support business decision‑making.
• Maintain a strong understanding of Specialty pharmacy operations, patient engagement, colleague workflows, compliance considerations, technology enablement and business value drivers.

Skills

SQL

Python

Data analytics

Stakeholder management

PowerPoint

Excel

Presentation skills

Cross-functional collaboration

Education

Bachelor’s degree or above in business/healthcare/analytics

Tools

Tableau

Power BI

Copilot

Job description

CVS Health is seeking a Manager – Specialty Strategy and Business Value to advance technology and operational priorities within CVS Specialty. You’ll transform data, insights and cross‑functional needs into clear strategies and executive‑ready recommendations.

Partner with Specialty Technology, Product, Engineering, Operations and Finance to identify high‑impact opportunities, quantify value and support roadmap prioritisation and value tracking.