Strategic Analyst — Drive Customer Growth & Success

Defense Counterintelligence and Security Agency (DCSA); Arlington (VA); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Defense Counterintelligence and Security Agency (DCSA) seeks a Strategic Analyst in Arlington, VA to lead complex analyses and strategic initiatives that drive customer success and enterprise growth. You will assess customer needs, market demand, and service gaps, delivering data-informed recommendations to shape the agency's future.

You will coordinate cross-functional groups and advise senior leaders on risks, opportunities, and actions to align customer strategies with national security

Qualifications

• Specialized experience applying strategic planning, business development, customer success, and performance management to identify growth opportunities and improve service delivery.
• Conducting market, customer, and demand analyses to identify needs, gaps, and opportunities to increase use of products or services.
• Building and maintaining professional relationships with customers, stakeholders, and partners to inform strategy and represent the organization.

Responsibilities

• Performs strategic analysis of customer needs, market conditions, and adoption trends to support DCSA's customer-centric transition.
• Designs and establishes strategic approaches, analytic frameworks, and measures of effectiveness aligned with agency goals.
• Identifies growth opportunities and advises on cross-functional actions to improve economy of scale.

Skills

Strategic analysis

Market analysis

Stakeholder engagement

Data-driven recommendations

Job description

Defense Counterintelligence and Security Agency (DCSA) seeks a Strategic Analyst in Arlington, VA to lead complex analyses and strategic initiatives that drive customer success and enterprise growth. You will assess customer needs, market demand, and service gaps, delivering data-informed recommendations to shape the agency's future.

You will coordinate cross-functional groups and advise senior leaders on risks, opportunities, and actions to align customer strategies with national security