Strategic Alliance Leader

Catalent; Philadelphia (Philadelphia County); On-site; USD 175,000 - 200,000; Full time

Job summary

Catalent is seeking a Strategic Alliance Leader to manage customer relationships, coordinate planning, resourcing, and execution across CDS sites. You will lead initiatives to enhance customer experience, drive strategic objectives, and support the Strategic Clients team in a dynamic environment.

The role emphasizes leadership, collaboration, and ability to deliver results, with field-based responsibilities and travel up to 20%.

Qualifications

• Science degree or equivalent with 12+ years of experience.
• Pharmaceutical experience required.
• PM certification preferred.
• Management experience or leadership in Catalent programs may count in place of external experience.
• Fluency in English preferred.

Responsibilities

• Act as key relationship manager for assigned customers and ensure superior communication across Catalent sites.
• Support business development and client service in generating quotations.
• Assist in creating and executing strategic account plans.
• Support CDS Project Managers with regular reviews and global status updates.
• Prepare regular reports on activity, status and client health for assigned customers.
• Maintain knowledge of Catalent's services, industry trends, and competitors.

Skills

Leadership

Communication

Travel readiness

Education

Science degree / apprenticeship / 12+ years experience

Job description

Position Summary

We have an opportunity for a Strategic Alliance Leader to join our team. This role is responsible for managing assigned customer relationships and ensuring successful planning, resourcing, and execution across all CDS sites. You will lead initiatives to enhance customer experience, drive strategic objectives, and support the development of the Strategic Clients team. The position requires strong leadership, collaboration, and the ability to deliver results in a dynamic environment.

Position Summary

We have an opportunity for a Strategic Alliance Leader to join our team. This role is responsible for managing assigned customer relationships and ensuring successful planning, resourcing, and execution across all CDS sites. You will lead initiatives to enhance customer experience, drive strategic objectives, and support the development of the Strategic Clients team. The position requires strong leadership, collaboration, and the ability to deliver results in a dynamic environment. Location: Field Based

The Role

• Act as key relationship manager for assigned customers, ensuring superior communication across Catalent sites.
• Provide support to business development and client service teams in generating quotations.
• Assist business development in creating and executing strategic account plans.
• Support Catalent CDS Project Managers with regular reviews and global customer status updates.
• Assist in generating project management resource plans to meet customer workload demands.
• Serve as the customer escalation point, providing solutions and assurance for satisfactory resolution.
• Support internal teams with business-related issues requiring escalation.
• Prepare regular reports on activity, status, and client health for assigned customers.
• Maintain knowledge of Catalent's services, industry trends, and competitor strengths and weaknesses.
• Perform other tasks as assigned.

Minimum Requirements

• Science degree and/or apprenticeship and/or 12+ years of equivalent work experience.
• Pharmaceutical experience required.
• Formal project management certification preferred.
• Management experience.
• Management qualification preferred.
• Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent-sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience.

Preferred Skills & Background

• In-depth knowledge of the contract development, research, pharmaceutical, and biotech industries.
• In-depth knowledge of Catalent's lines of business.
• Thorough understanding of the drug development process, including regulatory filings.
• Proven leadership, influencing, and collaboration skills in a multidisciplinary environment.
• Ability to prioritize and manage multiple projects.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office programs, including Microsoft Project.
• Ability to work under pressure, independently, and manage multiple tasks.
• High sense of urgency, attention to detail, and results orientation.
• Ability to work in a multinational team; fluency in English (speaking, reading, and writing) required.
• Customer-focused with excellent client-facing skills and a desire to exceed expectations.
• Process improvement mindset.
• Willingness to travel up to 20%.

Pay

The anticipated salary range for this position in is $175,000 - $200,000 plus an annual bonus target. The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Catalent is a multi-state employer, and this salary range may not reflect positions that work in other states.

Why You Should Join Catalent:

• Defined career path and annual performance review and feedback process.
• Diverse, inclusive culture.
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives.
• Competitive paid time off plus 8 paid holidays.
• Community engagement and green initiatives.
• Medical, dental, and vision benefits effective day one of employment.
• Tuition reimbursement.

Catalent offers rewarding opportunities to further your career!

Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. personal initiative. dynamic pace. meaningful work.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [e-mail]. This option is reserved for individuals who are required accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond - it is a fraudulent request. Please forward such requests to [e-mail] for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.