Strategic Airport Operations Leader

PrimeFlight Aviation Services; Morrisville (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

PrimeFlight Aviation Services is seeking a General Manager to oversee all airport operations including ground handling, passenger services, maintenance, and security. You will coordinate with airlines, regulators, and government agencies to ensure compliance and profitability.

The role emphasizes strategic planning, financial management, and leadership of department heads to drive efficiency, service quality, and safety across the organization.

Qualifications

• 18 years of age or older.
• Must be legally authorized to work in the country of employment.
• 3+ years of experience in airport or aviation management, including leadership roles.
• Pass a background check and drug screen.
• Strong understanding of aviation regulations, operational safety, and security protocols.
• Proven track record in strategic planning, financial management, and team leadership.
• Intermediate/Highly proficient Word, Excel, PowerPoint, Outlook.
• Communicate effectively in English (reading, writing, speaking).
• Must hold a valid driver's license.

Responsibilities

• Oversee all operational aspects of the company, including ground handling, customer service, and maintenance.
• Develop and implement strategic plans to enhance operational efficiency and customer satisfaction.
• Manage and lead a diverse team of department heads and supervisors.
• Monitor operational performance against key performance indicators and objectives.
• Liaise with airlines, airport authorities, and regulatory bodies to ensure compliance and effective collaboration.
• Drive business growth through innovative service offerings and strategic partnerships.
• Oversee financial management, including budgeting, forecasting, and financial reporting.
• Ensure adherence to industry regulations and safety standards across all operations.
• Handle crisis management and emergency response planning.
• Foster a company culture focused on safety, quality service, and continuous improvement.
• Manage customer relations and address escalated customer service issues.
• Direct human resources activities, including recruitment, training, and performance management.
• Stay informed of industry trends, advancements, and competitive landscape.
• Represent the company in industry events, conferences, and public forums.
• Lead initiatives to enhance sustainability and environmental responsibility in operations.

Skills

Strategic planning

Financial management

Team leadership

Aviation management

Regulatory compliance

English communication

Tools

Word

Excel

PowerPoint

Outlook

Job description

PrimeFlight Aviation Services is seeking a General Manager to oversee all airport operations including ground handling, passenger services, maintenance, and security. You will coordinate with airlines, regulators, and government agencies to ensure compliance and profitability.

The role emphasizes strategic planning, financial management, and leadership of department heads to drive efficiency, service quality, and safety across the organization.